Organizational Change Management Specialist I at Crowley Personnel LLC in Jacksonville, Florida

Job Description:

Our People
Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 34 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

The Crowley Way
We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

What does this role look like?
You will be responsible for deploying a organizational change management (OCM) strategies and to develop, implement and lead the OCM plans and activities on assigned projects.

Adhering to Association of Change Management Professionals (ACMP) best practice standards, implement appropriate organizational change management assessments and related actions bases on the data provided from the assigned business unit. Drive stakeholder management throughout the project by creating and implementing mitigation activities which include developing communication, engagement and sustainment plans. Manage the project milestones ensuring the change leadership metrics are shared with both the sponsors and project leadership. Create sustainment/reinforcement plans that allow projects to continue effectively post go live including utilization evaluation and ongoing metrics, conducting and leveraging lessons learned. Ensure active leadership engagement by providing written guidance via communication plans (i.e. speaker notes, elevator speeches, emails, memos, and Town Hall material). Identify and manage anticipated resistance while building organizational change management capability. Maintain partnerships throughout the organization building a unified approach to organizational change management.

EDUCATION: Bachelor's degree in organization development, business, or a related field; or a combination of post-high school education and related experience. Master's degree preferred.

EXPERIENCE: 1 - 3 years' experience in supporting and leading change efforts utilizing the tools and strategies for organizational change management.

TECHNICAL PROFICIENCY: Proficient with Microsoft Office products, including Word, Outlook, PowerPoint, and Excel.

COMPETENCIES: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to work independently with little supervision and function effectively and collaboratively with, or as part of a team. Ability to, directly and indirectly, mentor, coach, train and/or supervise employees. Ability to effectively manage projects that may vary in nature and scope. Ability to identify and/or document existing and new trends, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Ability to demonstrate critical thinking based on in-depth data and substantiating information. Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo. Knowledge of and ability to conduct need, trend, feasibility and performance assessments. Knowledge of training methodology and the ability to develop and facilitate technical/operational training to others. Knowledge of and ability to apply the principles and practices to strategically align tasks and people with organizational goals and objectives.

OTHER PREFERRED SKILLS: Certification in any change management methodology, such as Prosci. Familiarity with best-practice standards for the Association of Change Management Professionals (ACMP) and its code of ethics. Certified Change Management Professional (CCMP) l certification status a plus.

Apply if you identify with these traits:

• Demonstrates self-awareness (Our culture thrives on positive intent, which applies to receiving/giving feedback).
• Action-oriented (you figure things out and execute).
• Manage ambiguity (things change so we want to know you can adapt).
• Collaborates (you know five heads are better than one).
• Nimble learning (you're knowledgeable of a lot of subjects and are not afraid to share and seek new skills and insight).

What else is in it for you?
Our people enjoy some amazing perks, check out a few below:
Employee resource groups - These dynamic committees are driven by you and your peers and are designed for networking, engaging and growing your interests. We welcome new groups all the time!
Personal development - We believe that personal development is key to a high-performance organization and encourage our employees to own their own growth. We offer a variety of training classes and resources for employee and team development and promote a culture of learning.
Awesome people - Your colleagues will challenge you to be your best every single day and acknowledge your efforts. Plus, our people know how to have fun. (Search #OneCrowley for a sneak peek)

If this position doesn't sound like a fit for you, check out our other openings. www.crowley.com/careers

EEO Statement
We're an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record-keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Working Conditions
Normal office environment. We'll set you up with proper equipment.
Extended use of computer keyboard and monitor-viewing. You may have to sit for long periods of time.

FLSA Status
The position is Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health, are expected to be respected and complied with.