Direct Sales Manager at Charter Communications in Elyria, Ohio

Job Description:

JOB SUMMARY
The Spectrum Direct Sales Manager will be responsible for managing the daily operations of the Spectrum Direct Sales department to meet and exceed budgeted sales goals.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals and yield targets

Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors - Direct Sales, Direct Sales Representative as well as service partners

Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Direct Sales staff and service partners

Support of Direct Sales team will consist of a combination outside field and administrative tasks

Communicate with sales staff on current market offers and ensure sales staff compliance with offer use and strategy

Communicate and manage leads while monitoring territory assignments for all direct sales personnel.

Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to manage and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services preferred
Vision ability close vision, peripheral vision, and ability to adjust focus

Education
Bachelor's degree in business or marketing, or equivalent experience preferred

Related Work Experience
2+ years: Sales experience;
2+ years: Sales management experience;
Telecommunications and cable industry experience preferred

Certifications and/or Licenses
Valid driver's license, satisfactory driving record within Company required standards and auto insurance

WORKING CONDITIONS
Office environment, with field work required in all weather and climates to provide field sales support
Travel as required

For more information on Spectrum's benefits, please click here.|13546|00324 - Elyria Ternes Ave