Friendship Senior Options is currently hiring for full-time and part-time Servers at its Friendship Village of Schaumburg location.
As a member of the Wait Staff, you will make a difference in the lives of our residents by educating them on menu items and providing a clean atmosphere so that residents can have an enjoyable dining experience! This is a non-tipping position.
Summary of Job Duties:
Perform a variety of services in the Dining Room including waiting on assigned tables, taking orders, setting and busing tables.
Maintain hospitable responsiveness to residents and guests. Charge guests appropriately.
Assure that all shift duties are thoroughly completed before the open and the close of each meal period.
Perform setup and clean-up of special functions.
Clean and properly arrange tables.
Display thorough understanding of menu items and specials to ensure diners’ questions are answered accurately.
Gain understanding of residents’ special diet needs including textured diets to ensure resident safety.
Properly greet all residents and guests.
Adhere to all sanitation and food handling protocols.
Adhere to all safety policies & procedures of Friendship Village and regulatory authorities.
Maintain confidentiality of all pertinent resident protected health information (PHI) to assure residents’ rights and employee confidentiality are not compromised.
Adhere to personal appearance and hygiene standards according to established procedures.
Attend and participate in in-service training (IST) programs.
Report all hazardous conditions or equipment.
Report all accidents/incidents.
Perform routine set-up of dining room for next day and/or special holidays.
Maintain service level standards.
Perform other duties as deemed necessary and appropriate, or as may be directed.
Knowledge of sanitation, food borne illness, and cross-contamination policies and procedures.
Full understanding and use of H.A.C.C.P. protocols.
Full understanding of dining room operational procedures and etiquette.
Full understanding of proper small wares handling.
Full understanding of residents’ rights.
Full understanding of departmental policies & procedures.