Patient Scheduler - Boise 2/3 Time at Pacific Cataract & Laser Institute in Boise, Idaho

Posted in Health Care 6 days ago.

Type: Part-Time





Job Description:

POSITION OBJECTIVE

With a positive and cheerful attitude, provide patients a safe and enjoyable trip to their appointments at PCLI and home again, as well as helpful light maintenance around the facility.

STATUS 24-29 HR/WK

ORGANIZATION Reports to Site Manager

RESPONSIBILITIES Duties include but are not limited to:


  1. Responsible for providing comfortable transportation for patients as scheduled. Assure that they arrive safely and on schedule.

  2. Provide reassurance when needed in an effort to reduce any anxiety the patient may be feeling regarding impending services.

  3. Check transportation schedule for the following day, call patient to confirm times and get directions to their home, and become familiar with route. Resolve any questions regarding directions, addresses, or times scheduled.

  4. Assure that assigned vehicle is properly cleaned and stocked with all standard items.

  5. Greet patients with courtesy and professionalism.

  6. Maintain knowledge of services provided at PCLI such that you are able to answer basic questions.

  7. Make efforts to involve patients in conversations as a means of making the trip more enjoyable.

  8. Provide helpful assistance to patients in unrelated areas whenever the need arises and the schedule allows (i.e., a shut-in patient might really appreciate a brief stop at the post office or grocery store). Be sure that your extra effort will not cause a problem with the schedule for the remainder of the day.

  9. Practice safe driving techniques and always obey traffic laws.

  10. Occasional Handyman duties including minimal facility/grounds maintenance as requested

SCHEDULE Monday Thursday as needed

Friday as needed

*Schedule may vary according to patient schedule and clinic needs

SKILLS REQUIRED


  • Clean, neat professional appearance

  • Pleasant, cooperative, caring attitude

  • Good Listener

  • Good written and verbal communicator

  • Good organizer, good problem solver

  • Ability to read and follow written instructions an interpret road maps

  • Take care of general vehicle maintenance

  • Ability to handle all kinds of road conditions

PHYSICAL ABILITIES


  • Sit for extended periods of time

  • Lift up to 50 pounds

  • Acute hearing and vision

SPECIAL REQUIREMENTS


  • Current drivers license


  • Current CPR certification (provided)

  • Good driving record with drivers motor vehicle record upon job offer (applicant expense)