Houston Rockets Event Staff & Security at 5 STAR EVENT SERVICES in Houston, Texas

Posted in Police/Fire/Emergency 16 days ago.

Type: Part-Time





Job Description:

THE NBA IS BACK!!! The Houston Rockets will be returning home this December for the 2020-2021 basketball season! 

5 STAR Event Services is looking for personable and professional individuals for permanent, part-time employment. We are an Event Staffing and Event Security company offering a flexible, fun work environment for those who qualify.

Are you looking for an exciting part-time job that allows you to work major sports and entertainment events?

We offer our employees the opportunity to set their own schedules and work the events that are sold out, while earning a steady income. 5 STAR Event Services provides security and event staffing for many venues and events in the Houston area! 

Duties May Include:


  • Enforce and uphold the integrity of public and private areas of the venue

  • Monitor entry and exit points and control access to specific areas of the venue

  • Temping all event attendees and ensure all patrons are following CDC guidelines

  • Perform routine search procedures including bag searches and screening of guest’s and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue

  • Greet and direct guests to seating areas and various services

  • Maintain open and smooth access routes of patron/vehicle walkways

  • Receive and act on complaints from patrons according to policies and procedures

  • Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity

  • Aide in the direction of orderly evacuation of the building during emergencies

  • Provide security escorts per event requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must also possess the following qualifications:


  • High School diploma or GED equivalent

  • At least 18 years of age

  • Reliable forms of communication and transportation

  • Texas Non-Commissioned Guard Card (Training & Exam provided. All applicants are required to pass exam, submit to fingerprinting, and criminal background check.)

Skills and Abilities: To perform this job successfully, an individual must possess the following:


  • A strong customer-service attitude and professional appearance

  • Possess excellent written and oral communication skills

  • The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions

  • The ability to communicate effectively with clients, patrons and other employees

  • The ability to multi-task, cross-train and learn new skills quickly

  • The ability to remain calm and level-headed under high-pressure situations

Physical Requirements: To perform this position successfully, an individual must possess the following physical requirements:


  • Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly

  • The ability to walk and stand for extended periods of time (shift duration)

  • The ability to lift 25lbs.

Work Environment: Employees must be aware of and able to tolerate a variety of working conditions, including but not limited to:


  • Elevated noise levels. Athletic and musical events can be very loud and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.

  • An energetic and fast-paced environment

  • Crowds (as in LOTS of people!)

  • Working outdoor venues. Some of the events we work take place outside or in open-air venues, and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)

  • Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.

Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, event staff personnel, ushers, and ticket takers, have delivered industry leading service to fans at more than 35,000 events in Houston, Austin, and San Antonio, Texas. Our clients include NBA Basketball, MLS Soccer, NCAA Football, Formula 1, MotoGP, LeMans Racing, stadiums, arenas, theaters, symphonies, festivals, conventions, and many more. 

Visit our website at www.5starstaff.com

5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women’s Business Enterprise ·Equal Opportunity Employer