Senior Program Manager at Vertex Inc in Berwyn, Pennsylvania

Job Description:

The Sr. Program Management will use appropriate methods, skills, and practices to successfully deliver enterprise wide internal and external facing programs centered within the productivity zone of Vertex. This program leader role will be overseeing large and/or multi-phased programs related to Vertex's overall operational strategy.

Essential job functions and responsibilities:

• Responsible for providing both strategic direction and day-to-day management of a defined program

• Works cross-functionally and collaborates closely with senior leaders to ensure achievement of targeted objectives.

• Provides leadership and direction for cross functional team which may include multiple functional areas.

• Develops and implements key goals, objectives, and success criteria for the program. Ensures proper documentation.

• Defines the structure of the program and sub projects as outlined by the business requirements and budget process.

• Participates in key planning of milestones and acts as a guide for the core program team from initiation through completion.

• Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers

• Supports the budget and resource forecasting associated with the program and sub projects.

• Tracks and manages the program schedule and task details included in the program plan.

• Identifies, analyzes, and appropriately communicates program level risks and issues.

• Identifies goals and successes criteria, drives the development and implementation of key goals, objectives, and successes criteria for the program with key stakeholders and core team.

• Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with key leadership teams to assist in action item identification and resolution.

• Ensures program milestones are accomplished and business benefits are realized.

• Raises conflicts and resolves with the appropriate level of management

• Tracks and manages the program schedule and upstream and downstream dependencies.

• Establishes contingency plans as necessary and has responsibility for communication and initiation of any changes to the plan.

Knowledge, skills and abilities:

• Ability to work in fast paced environment

• Conflict management skills including the ability to work with and resolve conflicting needs and requirements

• Excellent decision-making skills and business judgment

• Ability to analyze data and effectively report problems through written and/or graphical formats.

• Strong organization skills, ability to prioritize in the face of multiple project demands focus on critical details

• Ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports

• Experience with establishing and leading global/offshore development teams and projects

• Must be detailed oriented, a team player

• Must manage time and priorities effectively by completing tasks in a timely manner.

• Excellent oral and written communication skills and interpersonal skills.

• Must be able to work under tight deadlines.

• Must be a self-starter and self-motivator

• Must be able to adapt to change

• Ability to network with key contacts outside own area of expertise and create formal networks with key decision makers.

• Ability to listen and understand information and communicate the same.

• Must possess good interpersonal organizational, presentation and facilitation skills.

• Must be results oriented, customer focused, and exhibit good interpersonal skills.

• Ability to apply broad expertise or unique knowledge and professional concepts to develop resolutions to critical issues.

• Ability to manage multiple complex, high visibility or high impact projects simultaneously.

• Ability to work without supervision. Complete latitude for decision making.

• Proficiency in Microsoft Office packages.

• Sufficient knowledge of business communication tools.

• Bachelor's degree in business or equivalent work experience and professional development

• 10 years business experience.

• Bachelor's Degree in Business, Project Management or related field, Or equivalent combination of education and experience

• Cross functional experience, particularly across multiple business units

• Experience on the business side with systems implementation and/or maintenance desired

• Experience with one or more project management methodologies