Dispatcher (FT, 40 Hours) at BioReference Laboratories, Inc. in Houston, Texas

Job Description:

This is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.

We are looking for a Dispatcher (40 hours per week) in our Houston, TX location.

Schedule: Monday-Friday 4:30PM- 1:00 AM

Position Summary:

The position of a dispatcher is to work closely with the transportation department in an effort to provide the best service to all of BioReference clients.

Position Responsibilities:

Duties may include but are not necessarily limited to the following:

• Dispatching calls to couriers


• Following up with issues from pickups


• Problem resolution


• Speaking directly to clients


• Researching pickup details


• Multitasking


• Utilizing both desk and cell phone


• Route review to assure pickups occur properly.

• High school diploma or equivalent


• Experience in Microsoft Office


• Customer Service experience a plus