Senior-Software Engineer - Digital Product Owner - Billing at AT&T in Dallas, Texas

Posted in Other 10 days ago.





Job Description:

A bit about us…

AT&T is one of the biggest brands in the world – leading the way across telecommunications, high-speed Internet and pay TV. In these unprecedented times, when digital offerings take a central role to keep our economy and small businesses running, we are embarking on a journey to create a fundamentally new Digital experience that will meet the unique needs of the Small Business customer. Growth in this space is a top priority for AT&T Business. As a key contributor you will play a lead role to define and develop a customer-centric vision for the Digital product.

Get in on the conversation.

A bit about you…

  • You have deep understanding of E-commerce for SMEs and love building close relationships with key stakeholders
  • You have experience in Agile Development, with specific Product Owner (or similar) experience preferred, and you are well versed in building the product strategy
  • You have an understanding of the design and measurement of customer and user experience and how that comes together in the development process
  • You are comfortable with being at the intersection of technology, business and Design and know how to combine the best of all three worlds

… and what you ‘ll do

  • Requires senior level experience.
  • Requires senior level experience. Responsible for design and development activities associated with software using a range of applicable technologies and programming languages to increase customer digital engagement for billing and payments.
  • Sets and owns all aspects of the customer digital experience for Account Management, billing, payments and reporting leveraging a SaaS solution. 
  • Acts as a business systems/capability architect. Leads cross-team projects or single team projects of substantial technical complexity.
  • Able to design, implement and display ownership of systems.
  • Creates and analyzes requirements to develop innovative, useful software to increase customer digital engagement for billing, payments and reporting.
  • Modifies existing software products to add new functions, adapt to new hardware, improve performance or enhance product usability.
  • Participates in product development in all stages from planning and design to development and testing.
  • Owns systems & digital capabilities.
  • Engages in the growth of others via teaching and mentorship. 
  • Communicates clearly, transparently and prolifically to drive vision and collaboration to achieve business goals.
  • Collaborates cross-functionally to coordinate action on challenges.
  • SaaS solution certifications preferred, Globys knowledge desired

Education

Bachelor of Science in Computer Engineering, Computer Science, Applied Science or Math preferred

Experience

Typically requires 5-8 years’ experience with deep technical knowledge and subject matter expert in one or more of the following areas; Salesforce design/configure, ServiceNow design/configure, Digital Sales & Service, Customer Digital Identify Access Management. 

Supervisory

Non-Supervisory

And a bit more about us…

  • If you love solving big, complex problems that challenge your brain and build your skills to tackle the problems at hand.... If you are curious, honest, tenacious (and nice) — then you belong here.
  • We want you here for the long haul, so your career goals are important to us. At our company, you will:
  • Grow and work with the best people — We all learn and grow every single day because we are solving some pretty complicated challenges surrounded by phenomenal colleagues.
  • Work an exciting job in a mature company facing a new challenge — Enter at the discovery and strategy stage of a new way of working and developing digital products with a long-term product and people vision and help us grow into the future.
  • Have a positive societal impact — We are motivated by our values and take great pride in a social responsibility
  • Have fun at work! — Our teams love to have fun and so will you.

Like what you see? Just get in touch!