Client Support Services Intern at USA 3M Health Information Systems, Inc. in silver spring, Maryland

Job Description:

Job Description:

Client Support Services Intern

Collaborate with Innovative 3Mers Around the World

An internship at Health Information Systems allows you to be part of an organization that's on the forefront of innovation in health care software solutions. 3M Health Information Systems is producing intelligent software that simplifies management of health information, medical coding, payment and other important functions for our customers. ​ With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

"The whole innovation process here is awesome. My team came up with a patent they are trying to push through because they wanted to, not because 3M asked them to. 3M provides that culture that allows them to innovate, think for themselves and helps them take it to the next level. We weren’t afraid to redesign the tools from how they were in the past." Shinjin, medical informatics intern

The internship position is a temporary position within 3M. Interns typically work a full-time schedule of 40 hours a week throughout a 10-14-week assignment starting in May of 2021.

Applications on this requisition are reviewed and filled on a rolling basis; it is in a candidate’s best interest to apply as soon as possible. Interested candidates should include a resume as part of their application.  

The Impact You’ll Make in this Role

As a Client Support Service Intern, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Leads focused improvement efforts to provide quality metrics and performance measurement for the Client Support Services


• Implements new processes and procedures to improve the efficiency and effectiveness of the overall Client Support Services function


• Recommends innovative courses of action to Client Support Services to address performance gaps


• Provides meaningful input regarding the health of Client Support Services to the management through analysis, reporting, or other performance metrics and dashboards

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for interns who must have the following qualifications:

• Currently pursuing a Bachelor’s degree or higher from an accredited institution

Additional qualifications that could help you succeed even further in this role include:

• Currently pursuing a bachelor’s degree or higher in Management, Industrial Engineering, Information Technology or related field from an accredited institution


• Current cumulative GPA of 3.0 on a 4.0 scale


• Completed a minimum of junior year (6 semesters) by the start of the assignment


• Excellent problem solving/analytical skills


• Proficiently skilled with Microsoft Word and Excel.  Experience with SQL queries and Power BI is a plus

Location: Internships will be based remotely.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B, Curricular Practical Training (CPT) or Optional Practical Training (OPT))     

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Resources for You 

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. 

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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