Part-time Inbound Teleservice Representatives at Physicians Mutual in Omaha, Nebraska

Job Description:

New Class starts - February 8, 2021
$15.05/hr

Daytime Hours

Physicians Mutual currently has professional, part-time opportunities available in our Customer Service area. Inbound Teleservice Representatives receive calls from Policyowners and answer questions regarding new business, coverage available, claim status and policy changes. If you are a college student, re-entering the workforce, retiree, or simply want a great job with flexible hours, apply with us!
Job Qualifications:

• High school diploma or its equivalent is required.


• Two to three years of direct customer service preferred.


• Microsoft Windows and Microsoft Office skills.


• Demonstrated excellent communication skills.


• Ability to learn and understand insurance related procedures, terminology and products.


• Ability to probe, assess customer needs and appropriately resolve issues.


• Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.


• Must demonstrate reliable and dependable behavior such as the ability to follow a scheduled shift with little to no attendance issues.

Physicians Mutual offers the following:

• Excellent compensation with bonus potential


• A fast-paced work environment with formal training


• College Assistance Program


• On-site parking/cafeteria


• Employee training programs


• Paid vacations and holidays


• On-site insurance education


• Fitness Facility

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Company Overview
Since our start in 1902, Physicians Mutual Insurance Company has held to our founder's promise " to provide protection to families when they need it most. In 1970, Physicians Life Insurance Company was founded and became a member of the Physicians Mutual family.

Today, we offer health, life and retirement products to millions of people from all walks of life. We've been here for them. Listening. Answering questions. Empowering them with the specialized guidance they need to make confident decisions about their insurance.

Over the years, our dedication to delivering on our promise has helped make us one of the nation's leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we'll be there for our policyowners and our employees far into the future.

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