Director, Platform Architecture at Charter Communications in Englewood, Colorado

Job Description:

Company Overview:
Charter Communications is America's fastest growing TV, internet and voice company. We're committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter's business strategy and it's the philosophy that guides our 90,000 employees.

The Charter Technical Engineering Center (CTEC) facilities in Englewood, CO and oversees the design and architecture of Charter's multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.

Director of Platform Architecture will be responsible for managing teams of technical professionals dedicated to the architecture of Compute and Storage for Charter. The position will require the ability to communicate at all levels of the organization as well as cross-organization, and the ability to oversee assignments and manage internal and external expectations. This position requires drive, an outgoing personality, and exceptional presentation and communication skills. The candidate must be a client-centric technical individual and a natural leader. The candidate must be extremely technical and have deep understanding of datacenter network engineering and application delivery. An ideal candidate will be a subject matter expert in at least one technology area within the datacenter.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Develops an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.

Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.

Oversees designated operations which may include, but not limited to Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.

Provides engineering support and direction for new or existing technologies and current operational initiatives.

Evaluates and consults with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.

Directs quality control programs for engineering operations and consistent operational procedures.

Reviews selections on bids for contracted projects, and provide recommendations as necessary.

Directs capital budget process, executes approved budget plan.

Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.

Oversees the maintenance of records as required by the Federal Communications Commission and other government agencies.

Ensures adherence to company TQA policies.

Leads and participates in succession planning.

Performs other duties as requested.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Advanced knowledge of all FCC compliance reports and other rules and regulations
Comprehensive understanding of applicable local and state rules and regulations
Comprehensive understanding of OSHA rules and regulations, both federal and state
Comprehensive understanding of HVAC and power distribution systems
In depth knowledge of Analog Transmission Line Theory
In depth knowledge of Electronic theory
In depth knowledge of Federal Communications Commission regulations
In depth knowledge of Fiber Optic theory
In depth knowledge of National Electric Code and National Electric Safety Code

Education
Master's degree in engineering or related field, or equivalent experience

Related Work Experience / Number Of Years
Management experience / 7
Engineering experience and/or network operations / 10
Project management experience / 2

PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge
Advanced Knowledge of company products and services

Education
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

WORKING CONDITIONS
Office environment
Varying schedules in a 24 x 7 Network Center
Exposure to moderate noise levels

Travel as required



Salaries depend on geography, experience, and education; negotiations begin at $101600

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