Associate Risk Analyst at North American Bancard LLC in Troy, Michigan

Job Description:

Associate Risk Analyst 

North American Bancard in Troy, MI (Remote to start due to Covid-19)

Our Risk Analyst Associates answer inbound calls from merchants with risk related issues or questions related to their merchant accounts, make outbound calls to merchants, respond to emails, and perform extensive reviews of documentation as well as other administrative tasks. In this role, you'll have the opportunity to learn how to perform investigations of merchant risk behavior. If you can provide the highest level of call handling in the most professional manner, this is a great place to start a career in Risk. 

The how? 
Well, that's up to you. Are you able to display a professional and positive attitude at all times, demonstrate excellent verbal and written communication skills, and maintain a cooperative team spirit? Do you possess customer service experience with the ability to explain processes and procedures?  Do you have solid computer skills and the ability to learn new systems quickly? From reviewing emails and correspondence daily to assisting our merchant customers on the phone to providing support to the Risk team - that's you.

We are looking for someone with an analytical mindset, who's technically savvy. If you're detail oriented and organized with the ability to quickly learn company and industry regulations, while maintaining confidentiality at all times, we want to talk to you!

North American Bancard helps businesses prosper through smarter commerce for all and we're committed to building the next generation of payment technologies and experiences. More than 250,000 satisfied merchants trust us to process more than $34 billion worth of transactions every single year. Propelled by cutting-edge technology, user-friendly products and features, and the best customer service in the business, we continue to innovate to satisfy our clients and their customers.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

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