Account Associate at SITA in Atlanta, Georgia

Job Description:

Profession

: Sales 

Work Location

: Americas-United States-Atlanta 

Schedule

:Full-time 

Description

 

Account Associate

As an account associate based in Atlanta, Georgia, you will actively manage & develop a portfolio of Tier 4/5 customers for new business development. Act as the ultimate owner of the customer relationship focused on building customer satisfaction, loyalty and advocacy. Uncover opportunities and close business in the Tier 4/5 segment. You will be accountable for pro-actively reach out to prospects and uncover potential sales opportunities.

Reporting to the Sales VP, you will be a part of the Sales and Account Management team responsible for the central territory of the United States.

At SITA, we achieve more, together. Are you ready to join us?  

What you will do

• Responsible for generating and closing new business and retention business within Tier 4/5 segment.


• Upsell and cross sell relevant SITA solutions.


• Create brand awareness for SITA.


• Pro-actively reach out to prospects and uncover potential sales opportunities.


• SITA Marketplace enquiries (including click to chat).


• Achieve targets by selling, upselling and cross-selling identified products using outbound calling, consultative and influencing selling techniques to create positive results. As you develop opportunities possible traveling will be required.


• Maximize reach into Tier 4/5 segment accounts - map and build a profile of these accounts.


• Keep concise notes in Salesforce detailing critical conversations.


• Regularly engage with customers as per KPIs.


• Make cold calls to generate new business opportunities and progress those into sales.


• Turn cold calls into warm calls via solid pre-call research and other social selling sales techniques.


• Engage with Marketing, execute targeted lead generation and market development programs.


• Ensure opportunity pipeline and sales forecasts are accurate and up to date on a weekly basis.


• Maintain customer & prospect contact data (CFF Contacts, Marketing Contacts, etc.).


• Support, where required, the GEO Cash Collection Team, which is responsible for Tier 4/5 customer cash collection and resolution of billing queries.

Who you are

• 2-3 years sales experience, preferably within air transport industry (ATI) or technology sector.


• Proven successful track record of achieving/exceeding sales targets.


• Experience in building up client relationships and business development over the phone and including face to face meetings


• Generating & closing new business opportunities as well retention business.


• Ability to work with other business areas to identify/qualify opportunities.


• Support collaborative activities across BU's to identify resource and investment needs.


• Knowledge of legal implications and of the structure of contract with Client.


• Knowledge of financial management.

 

Qualifications

 

What we offer

SITA's workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who've been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.

And we offer all the good stuff you'd expect like holidays, bonuses, flexible benefits, medical policy, pension plan and access to world-class learning.

Welcome to SITA

SITA is the world's leading specialist in air transport communications and information technology. We don't just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.

We design, build and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

Keywords: Salesforce, cold calling, account representative, sales, B2C, account manager,

SITA is an Equal Opportunity Employer M/F/Disability/Veteran.  SITA does not discriminate based on age, race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, marital status, age, Vietnam Era Veteran status, or any other characteristic protected by state or federal law.

SITA is committed to assuring equal employment opportunity and equal access to individuals with disabilities. SITA will provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

SITA's equal employment opportunity policy applies to all employment practices and actions, including, without limitation, recruitment, application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions

In case of issues with uploading your CV or accessing the application system, please contact us @ careers@sita.aero

Job Posting

: Jan 15, 2021, 11:08:57 PM 

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