Senior Director, Sales Data and Reporting at Gartner, Inc. in Stamford, Connecticut

Job Description:

What makes Gartner HR a GREAT fit for you? When you join Gartner, you'll join a fast-paced, dynamic team. We're a people business. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is the core of our strategy for success. You'll work alongside smart, creative, motivated colleagues and have unlimited opportunities to develop in your career. If you love working with people and making the connection between great talent and company success, we want to connect with you.

Interested in learning more, view and register for any of our upcoming recruiting events here !

About Global Sales Strategy & Operations:

Sales, Strategy & Operations is a division within Gartner which encompasses Sales Technology and other core functions to supporting Gartner's sales teams. This role will partner with stakeholders across the company to support three Sales forces comprised of more than 5,000 associates. Gartner Sales now sells to every major function across the enterprise. Sales Technology is a fast-growing team on the forefront of innovation helping Sales Associates to grasp their intergalactic market opportunity.

Role Purpose:

This a critical role in our ongoing transformation of the Sales force delivering ~$4B annual revenue growing at double digits.  We are seeking an experienced data and reporting leader that can help us drive sales productivity through creating a "single source of the truth" for our customer data and developing innovative BI visualizations and solutions that impact 5K + Sales associates.  The right person can demonstrate organizational agility, is adept at developing trust-based relationships and has a strong goal-orientation (vs. a task-orientation) in order to create long-term value.  If you are excited about the challenge of driving strategy within a fast-moving environment - this is the role for you.

Responsibilities of the role:

Team Leadership & Vision

• Work closely with leaders across Sales, Sales Operations, IT and BUs to continuously uncover new opportunities to improve customer data quality in our systems and deliver sales intelligence through innovative sales reporting/BI solutions


• Lead the Sales Data and Reporting team of 7 people and direct our IT/BI development teams


• Own all aspects of the definition, delivery, deployment/change management and on-going support for all products within the Sales Data and Reporting team


• Stay current on emerging marketplace capabilities in Master Data Management, Sales Predictive Analytics, AI/Embedded Analytics, etc. in order to identify new opportunities to drive sales intelligence

Customer Data Quality and Management

• Define enterprise data strategy, prioritization, roadmaps and ongoing support to create "single version of the truth" customer and account data


• Partner with senior leaders in IT, Territories, Marketing, Service, Finance, and Key BUs to align, implement, and manage roadmap that leverages new technology


• Lead key workstream(s) on our CRM journey around customer data definitions, structure, and flows

Sales Reporting and Visualizations

• Continue to evolve our Sales Reporting vision, portfolio and roadmap based on our business needs and direction


• Partner with senior leaders in IT, GSSO, and the business to understand and prioritize their needs, collaborate on solutions, and drive adoption by embedding into their business process  


• Direct IT development teams in the delivery of project objectives and continuous improvement on the throughput and quality of deliverables.


• Maintain high quality operations and execution of our Sales Reporting portfolio

Key Initiatives Support

• Support leaders across Sales Operations and BU Partners to organize and execute programs to drive sales productivity

Role Requirements:

• 10+ years' experience with mix across business operations, analytical reporting, customer data management and information systems; ideally 5+ years of consulting experience


• Minimum of 7 years of experience in customer data, BI and Reporting projects and applications; including a minimum of 5 years' leadership experience developing and coaching product managers and business analysts delivering complex solutions


• Very strong project and program management skills; demonstrated track record leading cross-functional initiatives


• Exceptional communication skills, both written and verbal; can clearly articulate messages to a variety of audiences


• Subject matter expert on enterprise information system including an awareness of data models / data structures / and data warehouses


• Broad industry knowledge and expertise with leading current Enterprise Data/BI/Reporting practices and technologies


• Deep knowledge on software delivery methods with high emphasis on leading teams using Agile methodologies


• Advanced critical thinking, logic, and problem-solving skills including the ability to rationalize complex, multi-faceted problems into smaller, manageable issues


• Experience setting and executing upon data strategy within a SaaS product environment


• Experience managing and building a data science practice is a plus


• Independent, self-starter and high integrity; strong collaborator and business partner


• Mix of consulting and industry experience highly desirable


• Willingness to travel up to 25%


• Recommend BS in Computer Science or Computer Engineering; MBA is a plus

Job Requisition ID:51042

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.