IT Technician for Optical Company - Full Time at PDS Consultants in Fort Lauderdale, Florida

Job Description:

PDS Consultants


IT Technician for Optical Company - Full Time

Summary

Are you technologically savvy? Do you pride yourself in being an excellent communicator and meeting deadlines? If so, PDS Consultants, Inc is looking to hire you as their onsite IT Technician to assist with general business operations of its IT Department and provide assisatance to its IT Team.

Primary responsibilities involve providing excellent IT support for all employees of our organization, the use of above average coordination and communication skills, and clear and consistent communication with all vendors, contractors, and employees of PDS Consultants. #JT


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Provide superior level of service from the IT department to all employees, contractors, and vendors.
• Must be able to submit, monitor, communicate, and complete work tickets and assigned projects and report progress.
• Work directly with outside organizations and IT providers, such as Microsoft, Cisco, VMware, Circuit Carriers, and other contractors and vendors in a professional manner.
• Assist in IT policy and procedure development, implementation and continued support.
• Day to day activities to ensure that all end users requests are responded to (or escalated) in a timely manner.
• Ongoing education and growing knowledge of current technologies available in the IT world and apply related technology to the company’s needs.
• Must be willing to respond to emergency situations after hours as needed.

Environment

This position is located in a combination office/lab setting. This position requires working, advising and training a diverse group of people.

Position Type, Expected Hours of Work & Attendance

This is typically a full time position with normal days being Monday through Friday from 9:00am - 5:30pm. Schedules may vary but hours are typically 8 hours per day. Some flexibility in hours may be allowed, but the employee must be available during the “core” work hours of their shift.

Extra hours may be needed on a voluntary or mandatory basis. Depending on work level, after hours work may be required occasionally without advance notice and the IT Technician may need to be available. The company tries to provide advance notice whenever possible, but at times it may not be possible. On time regular attendance is absolutely necessary. Unscheduled late arrivals and/or absences that leave the department without adequate coverage will not be accepted or tolerated.

Education, Skills & Experience

Must have excellent technical and computer skills including experience or knowledge of various networking concepts. Must have the ability to work independently, prioritize, multi task, problem solve and follow up. Must be organized and able to handle confidential information.

Preferred Qualifications

• VCP (Mware)

• MCP, MCSA, MCSE

•CCNA

PDS Consultants, Inc is an Optical Laboratory centrally located in Ft. Lauderdale, FL which manufactures a large number of eyeglasses each day. Many of the eyeglasses produced are for United States Veterans, which PDS Consultants, Inc takes great pride in. PDS Consultants, Inc employs a wonderful, diverse workforce which we consider one of our most valuable assets.

PDS Consultants, Inc is an Equal Opportunity/Affirmative Action employer as well a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender or sexual orientation, national origin, disability, or protected veteran status.

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