Job Description:

Assistant Director of Catering

Job Locations

US-MA-Boston

Overview

The 1,000 plus room Omni Boston Hotel at the Seaport is expected to open early 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel, located at 450 Summer Street in South Boston’s Seaport District, will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston.

Job Description

Omni Boston at the Seaport in Boson, MA is hiring for a pre-opening Assistant Director of Catering. This is an amazing opportunity to be a part of the next great Omni Hotel property.

This ideal candidate for this role will utilize creativity and have a keen attention to detail. The Assistant Director of Catering assists groups in planning and executing meetings and celebrations at Omni. This person oversees the team of Catering Managers and Convention Services Managers, providing them with the assistance, training and motivation needed to ensure that all groups receive the superior service they have come to expect from Omni Hotels & Resorts.

Responsibilities

Solicitation of direct-selling in the local Corporate and Social Catering market.
• Event planning and detailing for booked events


• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.  


• Communication of function-arrangement to all responsible hotel departments.


• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.


• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.


• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.


• Physically double-check all function arrangements against specifications of client. Correct where necessary.


• Client contract and effective communication to ensure repeat bookings.


• Update and increase client prospects through active prospecting


• Maximize revenues for the hotel through up-selling techniques.


• Be involved in and/or conduct departmental training.


• Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.


• Collaborate with DOC-CS on weekly and monthly forecasting procedures.


• Other duties as assigned by Director of Catering and Conference Services (DOC-CS).

Qualifications

• College degree preferred


• At least 4 years of progressive experience in a catering/sales hotel or related field


• Knowledge of the operations of the hotel industry


• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed  


• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others 


• Must have proven selling, negotiating and presentation skills


• Requires knowledge of advanced sales techniques  


• Highly developed customer service skills with strong attention to detail   


• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred


• The ability to delegate, effectively train and coach   


• Must be able to work a flexible schedule including nights, weekends and holidays


• Proactively explore networking opportunities


• Community leadership experience   

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.