Service Line Specialist at Cognizant in New York, New York

Job Description:

Cognizant - Digital Systems & Technology (DS&T)

Job Description – Service Line Sales Specialist – QEA (Quality Engineering and Assurance)

Cognizant – we help our clients win with digital

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S. with 500+ offices around the world.

Cognizant recognition:

• Ranked #193 on the Fortune 500 (May 2019)


• Ranked #524 in Forbes Global 2000 (May 2019)


• Named in the list of Financial Times Leading Management Consultant (Jan 2020)


• Ranked #461 in Forbes America’s Best Employers (April 2019)


• Named among World’s Most Admired Companies by Fortune (Jan 2020)


• Ranked #63 in Forbes Top 100 Digital Companies (Sept 2019)

At Cognizant, our culture is focused on client needs. It is paramount to our culture to be truly focused on our clients, and we believe it’s that culture that both sets us apart from our competitors and sets our way forward. One of our most meaningful measures of success is the reach and longevity of our client relationships.

Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Digital Systems & Technology (DS&T)

DS&T is the largest of Cognizant’s three service lines. We focus on simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of our clients’ businesses. We help our clients evolve their applications, platforms and infrastructure to meet the needs of a modern, efficient digital enterprise.

In DS&T we are focused on accelerating digital through:

• Core Modernization


• Cloud Enablement


• Security

Our sales teams are organized around and into our Practices and Business Groups:

• Cloud, Infrastructure & Security Practice (CIS)


• Application Development & Management Practice (ADM)


• Enterprise Application Services Practice (EAS) including SAP, Oracle, SFDC, Workday and more


• Quality Engineering & Assurance Practice (QEA) including all testing centers of excellence


• AWS Business Group


• Microsoft Business Group


• Complex Sales & Industry Sales Leaders (x-DS&T)

QEA

As enterprises simplify, modernize and secure their legacy environments for the digital era, robust quality assurance (QA) is essential. Quality takes an end-to-end connotation and must straddle both legacy and digital systems.  Cognizant Quality Engineering & Assurance (QE&A) is reimagining QA for our clients, employing an end-to-end ecosystem approach with intelligent and automated QA processes. In so doing, clients gain quality and speed to promote faster business and technology change, as well as a better customer experience.

The Role – Service Line Sales Specialist (SLS)

We are looking for dynamic, results oriented, experienced field sales executives keen to be part of an entrepreneurial culture accelerating digital change for our large, complex clients.  Service Line Sales Specialists (SLS) are field sales executives focused on creating, pursuing and closing opportunities in nominated industry markets. We work closely with and within client accounts to support vertical market alignment.

SLS’ provide deep expertise in one or more of the DS&T Practice or Business areas to support Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas.  SLS’ are usually assigned into existing markets and some SLS’ will also engage in new logo markets.

The Service Line Specialist will be a “trusted advisor” to both the client and the Cognizant Client Partner blending strategic, tactical and ‘street smart’ sales experience.

Key Responsibilities

• Deliver sales results and contribute to revenue growth for DS&T and nominated industries


• Grow pipeline through existing accounts and if appropriate, new logo accounts


• Bring a ‘hunting’ mindset to all market and sales opportunities – shape and share value propositions


• Promote solution sales models and longer value-based contracts


• Cultivate and share a relevant industry or technology point of view (POV) with clients and peers to increase Cognizant’s value to our clients


• Bring cultural awareness and interpersonal savvy to navigate complex client stakeholder environments


• Work to close deals using sales best practices such as client call plans, win strategies, close plans and Cognizant sales tools and methodologies such as the ‘Deal Health Checklist’


• Cultivate client relationships to foster further growth and cross selling opportunities at CxO levels


• Be knowledgeable on the DS&T offerings, products, credentials and case studies


• Actively participate and collaborate in the DS&T sales teams and with the account/client teams


• Where relevant, build and maintain productive mutual working relationships with alliance partner counterparts


• Create, drive and deliver sales forecasts for deals that meet or exceed budgets in transparent and predictable manner using the Cognizant SFDC CRM tool ‘Winzone’


• Ensure Winzone is regularly updated at least weekly with all details on sales activities


• Participate as required in regular sales pipeline and review cadences


• Contribute constructively and creatively into the client account planning and pipeline generation activities led by Cognizant industries and business units


• Contribute to proposal development either directly or in collaboration with bid management and solution architect teams


• Identify early renewal opportunities that can be leveraged into transformation client conversations

Required Qualifications

• 10 years + experience in IT services and sales in large enterprise organizations


• Proven track record of sales experience and success delivering to and exceeding sales quotas


• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets


• Experience closing sales with a specific emphasis on growing sales. Specifically, winning new deals in customer accounts in line with pipeline planning and pre-agreed targets.

• Recent experience working for IT professional services or management consulting firm(s)


• Deep experience in one or more of the DS&T service line practices and business groups


• Excellent problem solving, business communication (written & oral) skills


• Well organized and experience with being responsive to client needs


• Mature client engagement and management skills - ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities


• Bachelor's degree required OR equivalent combination of education, training, and experience


• Under normal (non pandemic) conditions, typically up to 50% travel is required.


• Ability to work collaboratively in a virtual and highly-matrixed environment

Additional Requirements for QEA

• 
  QEA – agile methodologies, Devops, POD functionality, system architectures, databases, web services and/or all aspects of testing best practices and latest toolsets across all forms of systems technology platforms and services

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Cognizant is committed to veteran and military communities. Cognizant is recognized as a military friendly employer and is a coalition member of the Veteran Jobs Mission. Our business resource group Veterans Network assists our military associates in building and growing a career at Cognizant and allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Rational Functional Tester	PL1	Required

 

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	COTS Products(LS Meddevices)	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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