IBX Technician II at Equinix in Dallas, Texas

Job Description:

IBX Technician II

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That's why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it's our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Job Summary: Conducts testing and basic installations, escalating issues as required.

Responsibilities

Installations

• Installs ladder racks and fiber raceways




• Builds/Installs cages




• Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels




• Performs intra-cage and infrastructure installations




• Installs and grounds cabinets and two-post racks

Queue Management

• Escalates SRs that require additional information

Testing/Troubleshooting

• Conducts carrier circuit testing

Cross Connects

• Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

Documentation/Reporting

• Maintains accurate notes and records of activity fulfillment in ticketing system

Projects

• Supports fulfillment of projects with direction from senior staff

Training

• Completes all assigned training in a timely manner

Customer Management

• Supports customer satisfaction through timely and precise orders

Qualifications

• 1+ years' experience




• High School Diploma




• BERT and SONET test equipment

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.