PDS GOS Platform & Solutions Lead, Senior Managing Director at Cushman & Wakefield, Inc. in St. Louis, Missouri

Job Description:

Job Title

PDS GOS Platform & Solutions Lead, Senior Managing Director

Job Description Summary

The PDS GOS Platform & Solutions Leader is responsible for developing, communicating and executing the strategic direction of Cushman & Wakefield's Project & Development Services (PDS) within its Global Occupier Services (GOS) business unit. This position will lead and drive PDS strategic/organic growth and platform initiatives, support and monitor the PDS GOS account P&L's, and ensure alignment with PDS platform business operations and governance.

The PDS GOS Platform & Solutions Leader is a key role in C&W with primary responsibility to partner with the client sales team by creating, defining, and presenting a client centric solution and service delivery model. The role will help set the strategy for Americas GOS PDS Platform by collaborating with other platform leaders within PDS and Regional Leaders within GOS to operationalize accounts to deliver outstanding results for our clients. In addition, the PDS GOS Platform & Solutions Leader will partner with Regional PDS Leaders to further develop solutions, recruiting and integration of services.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Collaborate and lead PDS service line efforts with sales teams for RFP responses and presentations


• Support sales teams by defining service delivery model, pricing and resource identification required to staff account(s)


• Lead in the development of PDS RFP marketing materials and responses


• Support sales and account teams during contract renewals and transformations


• Champion PDS GOS initiatives that drive innovation and efficiency for accounts and staff alike.:
  
  
  • Evaluate current and future PDS technology platforms
  
  
  • Develop standard client account and sector benchmarking, project estimating tools (annual capital and ad-hoc projects), and processes across GOS accounts
  
  
  • Engage with Marketing and Research to prepare and publish internal and client facing trend reports.
  
  
  
  


• Participate in contract, scope of work documentation and underwriting of contract terms compliance


• Collaborate with industry groups and organizations to identify new means, methods, materials and other industry innovations to promote to our clients and teams


• Collaborate with C&W Procurement to bridge account teams and clients with available opportunities, develop client account kit of parts and annual sourcing strategies.


• Financial responsibilities include:
  
  
  • PDS GOS P&L oversight by account and for service line
  
  
  • Monitor and track revenue trends and mitigate business upsets
  
  
  • Reviewing on account gearing ratios to ensure profitability of account and service line
  
  
  • Support account teams with annual budgeting process
  
  
  
  


• Spearhead and direct the ongoing support and transformation of existing and new GOS accounts, including:
  
  
  • Prioritize and implement annual or ongoing business health check reviews to identify existing and new opportunities for enhancing service solutions and capabilities
  
  
  • Integrate PDS training program and best practices with GOS accounts in conjunction with broader PDS community.
  
  
  
  


• Actively manage and develop PDS GOS account talent in partnership with HR, including promotion of diversity, equity & inclusion, performance reviews, succession planning, etc.
  
  
  • Identify PDS staff expertise across entire platform to provide opportunities for advancement and identify individuals available for new assignments
  
  
  • Coordinate with account to confirm PDS staff levels and talent are aligned to support business needs
  
  
  
  

KEY COMPETENCIES

1. Leadership

2. Client Relationship Management

3. Technical Skills

4. Organization Design & Management Skills

5. Communication (oral and written)

6. Matrix Organization / Business Partner Skills

7. Presentation Skills

8. Business Acumen

IMPORTANT EDUCATION

• Bachelor's degree required


• Master's degree or MBA preferred

IMPORTANT EXPERIENCE

• Minimum of 15 years at management level or other similar capacity Corporate Commercial Project Management Services


• Demonstrated leadership and management skills


• Experience in directly solutioning and selling Project & Development Services both as a stand-alone service, and as part of an integrated real estate solution


• Demonstrated account management experience local, regional and Global levels


• Ability to make effective and persuasive presentations on complex topics to employees, clients, and senior management


• Demonstrated experience and expertise in large matrix organizations building effective relationship across and throughout verticals


• Client, P&L and contract management experience


• Possess extensive understanding of real estate outsourcing models

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Possess technical domain knowledge of PDS


• Understanding of industry standards, building systems, and construction corporate management


• Skilled in financial analysis and knowledge of financial concepts


• Ability to comprehend, analyze and interpret complex business documents


• Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, video conference and printers. May be required to travel outside between client sites in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; and extend hands and arms in any direction.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law. Apply Now