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Service Advisor at Bergstrom Ford Lincoln of Neenah Inc in neenah, Wisconsin

Posted in Sales 30+ days ago.

Type: Full-Time





Job Description:

Service Advisor

Bergstrom Ford, Lincoln of Neenah

                                                                                                                                                                                                

WHAT YOU'LL DO


  • Being the liaison between the guest and our Service Technicians.

  • Asking the right questions to the guest and relaying that information to the Technicians. Ensuring the vehicle is serviced accurately the first time.

  • Walking through diagnosis with guest in non- technical terms. Providing guest with complete and accurate estimated cost of repairs.

  • Providing timely and prompt status updates to the guest. Letting them know where their vehicle is in the process.

  • Communicating with guests, service team and management if problems arise.

  • Always striving to exceed guests expectations! 

WHO'S RIGHT FOR THE JOB?


  • Previous experience as a Service Advisor or Service Writer preferred

  • Eagerness to learn

  • Upbeat and positive personality

  • Active Listening Skills

  • Excellent Guest/Customer Service

  • Strong Communication Skills

  • Relationship Building Skills  

OUR COMMITMENT TO YOU


  • Competitive compensation!

  • Medical, Dental, Vision

  • Life Insurance

  • Vacation Time

  • Discounts on vehicles, service, and parts

  • 401(k) with company match

  • Paid Vacation and Holidays

  • Wellness Program

  • Free Team Member Clinic 

  • Free Health Coach

  • Employee Assistance Program

  • Employee Referral Program

  • Verizon Wireless Discounts

  • Opportunities for growth!

WHY YOU SHOULD JOIN THE BERGSTROM TEAM!


  • Wisconsin’s largest Automotive group.

  • Established in 1982.

  • 1,600+ team members and growing.

  • 26 dealerships and 36 brands.

  • Ranked among the top 3 dealer groups to work for in the nation.

  • Glassdoor voted Bergstrom as one of the best companies to work for in 2020!

  • Recognized by the Better Business Bureau and Time Magazine

  • Committed to giving back to our communities by supporting organizations like Make-a-wish, United Way and Drive for a Cure!

                                                                                                                                                                                                                    

Bergstrom Automotive is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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