AVP, Global IT Program Governance & Assurance at Chubb in Whitehouse Station, New Jersey

Job Description:

Chubb is seeking AVP, Global IT Program Governance and Assurance who will be responsible for ensuring that Chubb’s technology programs and projects are funded, planned, managed, and governed in a consistent, transparent, and disciplined manner.  In this capacity, the Program Governance and Assurance leader will have oversight of major projects across Chubb’s functional towers:  North American IT, Digital, Global Infrastructure, Claims, Chubb Overseas IT, Corporate Systems, and Security.  Specific responsibilities will include program oversight and governance, audit support, risk management and monitoring compliance with best practices and Chubb’s program management methodologies.  This leader will also facilitate standardized project phase gate reviews, project deliverables review, project status reporting, and benefits realization for enterprise wide change initiatives.  This person will play a key role in the design and delivery of the governance and project management structures for key Chubb technology strategies that are delivered internally and in partnership with Chubb’s enterprise wide initiatives.

This role will track progress and provide senior leadership the communication materials needed to remain up to date and act, when necessary. This role will work across all stakeholder groups to facilitate meetings and workshops, follow up on key deliverables/takeaways, ensure adherence to plan and leverage internal governance structures to raise and resolve issues as they arise.  The position must be able to able to identify opportunities for program delivery improvement and transform that into action. The position must be able to review current processes and procedures and adapt them to changing business requirements.

This role reports directly to the VP Global IT Program Management Office. 

Responsibilities

• Ensure that each program and project are consistently and appropriately complying with Chubb Technology’s Project Management Methodology (PMM), key controls, and internal and external audit requirements and standards, as well as industry best practices; 


• Provide consultation, support and coaching to program teams in the effective management of programs and financials based on the best practices established in our playbooks;


• Serve as an escalation point on program management practices for program and project managers, product owners;


• Perform targeted audits of major global technology programs and projects; 


• Identify issue root causes to ensure problems do not reoccur;


• Advise and collaborate with senior and executive leadership regarding the alignment of the initiative plans to outlined business objectives;


• Align initiative plans with the business plan, including investment and benefit value capture/tracking


• Provide program management and operational support to select engagement programs and meetings; 


• Provide backup support to other program managers or the team’s manager, as required

Qualifications

• Bachelor’s degree in Business/MIS major or other related fields of study


• MBA preferred


• 5-10 years Program Management and/or top-tier consulting experience


• PM Certifications preferred: PMI PMP, Agile, LEAN Certified/Six Sigma, etc.


• Experience in a service provider model in technology, professional services or business process outsourcing


• Ability to communicate effectively with broad base of stakeholders, including executive management, departmental leaders, and business partners


• Experience establishing, leading and successfully completing large transformation programs that lead to measurable result


• Professional track record of being given responsibility for large, complex programs involving significant levels of organizational change and guiding cross functional teams to complete these programs with a high level of effectiveness.


• Established reputation for building relationships with senior leaders in a large, complex organization and effectively leveraging those relationships to engage/influence outcomes


• Ability to manage multiple initiatives at once in a fast paced, dynamic environment and remain calm under pressure.


• Ability to translate business needs into project documentation.


• Ability to identify and track project/program issues and facilitate the resolution of those issues.


• Ability to leverage analytical, process and program management skills to resolve issues.


• Strong analytical skills with an ability to provide thoughtful impact analysis


• Willingness to take on challenging tasks of varying levels of ambiguity with the ability to change directions and adapt to conflicting priorities and changing business decisions


• Strong problem-solving skills with the ability to exercise sound judgment and make solid recommendations


• Location Preference:  NY, NJ or PA