Business Solutions Analyst at Chubb in Whitehouse Station, New Jersey

Job Description:

Busines Solutions Analyst

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. 

Ideal candidate for this role is someone with a strong background in P&C underwriting business processes, workflow knowledge, system and data analysis who is eager to work on developing innovative solutions on complex underwriting decision areas/processes. You will be at the front and center of developing business requirements for an AI driven underwriting application working closely with Business SMEs, Product Owner, Program Manager, Data Scientists, Data Engineers and IT. The application features AI automated solutions around information gathering, classification, risk appetite etc. and will be used by Field Underwriters, UAs, Home-Office Underwriters and Risk Engineers to handle newline submissions.

Primary Job Responsibilities:

• Serve as the primary resource to develop business requirements and data mapping documents to integrate underwriting data, such as, submission application data, risk engineering data, CAT data etc.


• Develop business requirements and data mapping rules to integrate with external data vendors that provide firmographic, property, building, satellite imagery and underlying risk data


• Document User-Stories and Acceptance Criteria in JIRA


• Document underwriting business processes workflow, system and data integration flowcharts


• Develop ETL rules for creating new data attributes; conflation rules and confidence score logic for merging data from different systems


• Work closely with Digital IT to enhance the underwriting application; participate in scrum meetings; Act as a subject matter expert to provide business support in defining requirements


• Perform User-Acceptance Testing of the application


• Support application deployment; provide training to end-users and serve as the primary contact for resolving any production issues


• Create usage reports; measure performance of data solutions implemented via API’s


• Utilize data analysis skills within and outside of the developing Chubb information ecosystem for discovery, analytics and solution engineering


• Work closely with the Data Science and Data Engineering team to develop machine learning models; provide business support; define data contract and API orchestration rules

• Bachelors in Computer Science, Information Systems or related educational background


• 5+ years of work experience as Business/Systems/Data/Product Analyst in Property & Casualty insurance


• Strong knowledge of SDLC, project life cycle and Agile methodologies


• Demonstrated knowledge of P&C Insurance concepts and business data


• Demonstrated knowledge of and experience in business data definition, data profiling and data mapping analysis


• Excellent working knowledge of SQL & experience querying big data platforms, relational databases, MySQL, Oracle, DB2 etc.


• Excellent understanding of how technology impacts the business


• Must have strong business acumen as well as technical solutions expertise


• Strong ability to independently perform analysis of business workflow, and technology issues to facilitate decision-making


• Multi-tasking along with strong organization and time management skills is a must


• Must have strong problem-solving skills


• Excellent interpersonal, communication, presentation, documentation skills


• Knowledge of High-Speed Data Ingestion, Real-Time Data Collection and Streaming is a plus


• Experience with Data APIs (Working with RESTful endpoints and/or SOAP) is a plus


• Programming experience (Python or R) is a plus