Procurement Specialist at BioProcure, Inc. in Woburn, Massachusetts

Job Description:

Overview:

BioProcure is a breakthrough Procure-to-Pay service designed from the ground up to serve the Biotechnology and Pharmaceutical vertical. Our core focus is on customer service and we’ve developed a modern, easy-to-use web experience for our clients.  We serve a client base of the most innovative biotech research companies as they discover cutting-edge therapies to tackle the world’s most challenging health problems. 

Applicant should possess strong organizational skills and be able to work independently or with a team to manage multiple projects. Excellent written, verbal communication and computer skills are required. Fast-paced environment; attention to detail is critical.

Responsibilities:

• Provide customer service via email and phone support




• Develop and maintain relationships with both clients and vendors through effective and timely communication




• Complete daily orders in a timely fashion with accuracy and integrity; prioritize orders to ensure the most “critical” are processed immediately for timely delivery 




• Evaluate orders to determine the most effective costs and work with sales reps on discounted pricing




• Establish effective working relationships with customers through continuous communications on delivery, pricing, req status, and order confirmations




• Establish effective working relationships with suppliers through cost negotiations and product search/analysis




• Respond as quickly as possible to any customer requests via ticket system; if not able to answer the question immediately, work with suppliers or team to seek information for solutions




• Follow departmental SOPs for processes and escalations




• Onboard new clients (when needed)




• Responsible for capital equipment orders (after 3-month period and supervisor discretion)




• Consistently place a minimum average of 32 orders per day




• Seeks out cost savings opportunities with suppliers




• Prendio knowledge, troubleshooting, and problem-solving




• Exhibits a consistent high level of accuracy




• Perform other job-related duties as needed

Requirements:

• 1-2 years of customer service experience


• Purchasing experience, a plus but not required


• Bachelor’s Degree preferred but not required


• Highly proficient with MS Office


• Ability to prioritize and handle multiple tasks in a fast-paced/changing environment


• Strong written and verbal skills


• Decisive, detail-oriented, and highly accurate


• Dependable, flexible and consistent team player with a positive attitude


• Ability to independently identify, research and resolve issues


• Capable of learning new programs and software applications

Our Culture:

We take culture very seriously here at BioProcure and we are constantly thinking of ways to give back to our valued employees. We offer a competitive salary, outstanding benefits, a friendly and welcoming culture, a great work environment and plenty of opportunities to grow your career and have a big impact on our business.

Benefits

• Blue Cross Blue Shield Health Insurance


• Dental insurance


• Flexible Spending Account – Healthcare & Dependent Care


• 401K with company match


• Paid Holidays


• Employee Assistance Program/Travel Assistance Program


• Paid vacation time

Perks

•  3 Personal days a year


• Your birthday off


• 1 Work from home day


• On-Site Gym


• Standing Desks


• Catered lunch every Friday


• Quarterly Company Activities


• Snacks and awesome coffee machine 


• Unique office space