Imagine working at the world's BUSIEST airport with multiple shops and brand names including Pandora, Brooks Brothers, Brighton, Spanx, Swarovski, CNBC, 11Alive, Piedmont Park and many more.
Starting at $10 an hour or higher based on experience, and a generous benefits package.
Position Description Summary:
The Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. The Brands Associate takes pride in the Brand, is passionate about product and delivering a positive shopping experience in a service focused, well-maintained and friendly environment.
BENEFITS INCLUDE:
Flexible Scheduling.
Career Growth and Opportunities
401k
Access to Quality Training and Development Programs
Affordable Healthcare
Dental, Vision, Life Insurance, Short-Term and Long-Term Disability Coverage
Vacation and Sick Time
Holiday Pay
Discounts Upwards of 50%
Free Parking or Discounted Covered Parking
Company Funded Commuter Card
Opportunity for Advancement Across North America
Guaranteed to Have FUN!
DUTIES AND RESPONSIBILITIES:
Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations.
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our Point of Sale system.
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
Successfully show consistent performance on quarterly selling observations
POSITION QUALIFICATIONS:
Passion for and knowledge of the Brand and product category
Demonstrated selling experience in a service oriented retail setting. Preference towards the store’s products
Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines.
Demonstrated ability to promote product, influence customers and work with a team in a fast service environment
Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services.
Ability to work various shifts in a 7/365 team orientated environment
Excellent customer service skills and an ability to communicate effectively using the English language
Strong sense of personal pride
Self-starter able to prioritize and handle various tasks simultaneously
Capable of working in a team environment and committed to driving sales results
Ability to adapt to changing priorities and unexpected situations
Ability and willingness to accept and provide feedback
Proficiency required in reading, writing, and mathematics
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidays