Senior Business Analyst at NTT Data Services in Philadelphia, Pennsylvania

Job Description:

Senior Business Analyst

Contract to Hire

Office Site Philadelphia, PA or Whitehouse Station, NJ

Duties

• Liaison between the business and the IT organization.


• Gathers business requirements and translates them to the technical team to meet the user needs. Assists in the redesign and documentation for new technologies.


• Facilitates communication between the business units and IT.


• Serves as a liaison between the business community and the IT organization in order to gather business requirements and translate them to the technical community to meet user needs.


• Works closely with Quality Analysts to translate business requirements to test scripts.


• Possesses expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities.


• Assists in the business process redesign and documentation as needed for new technology.


• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications in accordance with and/or industry standards and processes.


• Educates the IT organization on the direction of the business.


• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.


• Responsible for eliciting functional, data, operational, and usability requirements from Business Users, documenting them per standards


• processes, and assisting the technical team in their interpretation for implementation.


• The Business Analyst must ensure that the system is specified to the satisfaction of both the business and technical communities.


• Responsible for reviewing test cases written by the SIT team to ensure that they are creating test cases per the requirements.

In addition, the successful candidate:

• Will have the ability to understand the interactions between the application supported and interfacing and dependent applications.


• Complete all tasks involved in testing items included in the Releases. This includes reviewing test scenarios, clarifying questions and production move-up checkout.


• Support implementation of new workflows for Application Development and Maintenance.


• Complete all project and/or release deliverables according to "agreed to predetermined dates.


• Will demonstrate the ability to understand Insurance workflow and application processes. Will also rapidly understand the lines of business supported by the application and the varying needs of each. Must be confident in own knowledge to ask probing questions to ensure adequate comprehension of the business requirement.


• Will have an understanding of GUI design principles for web application front ends.


• Will have an understanding of various print architectures and work with business to identify form changes for new and existing forms. Will work with XPressions Team to provide solutions to support business needs.


• Must be able to work on multiple projects simultaneously and manage time effectively.


• Ability to work with an offshore vendor model and adjust working schedules as needed.

Desired Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.


• Typically has 5-10 years of relevant technical or business work experience. Ability to negotiate specs. Illustrates clear understanding of business process disciplines. Insurance and PMO knowledge/experience a plus.


• Working knowledge of Forms generation tools such as xPressions a plus.


• Prior working experience with an offshore vendor model a plus

Candidate Requirements

• 5-10 years of relevant technical or business work experience

• Insurance background


• Working knowledge of Forms (xPressions a plus)


• Working with offshore teams


• Large account experience


• Causality experience

Critical Skills

• Adaptability- Agility.


• Responds well to change. Handles multiple demands / priorities effectively. Adapts to best fit with situation at hand. Handles conflict effectively.


• Collaborates. Develops new skills quickly. Willing to accept new responsibilities.


• Takes initiative & accountability.


• IT Methodologies.


• Good organizational skills. Has experience managing projects and staff. Advanced technical skills or specialized knowledge. Analyzes tasks, dependencies, and resource needs.


• Business Knowledge. Learning Oriented. Comes up with solutions. Understands fundamentals of insurance, IT best practices, and technology. Understands business processes and process improvement. Connects business problems to technical solutions.


• Validates that solutions achieve desired business result.


• Deliverables Management.


• Matches business requirements to deliverables.


• Understands & meets deadlines. Holds others accountable.


• Proactive identification and management of risk. Manages multiple work streams. Works effectively across multiple groups (both internal and external). Has experience managing scope and change control.


• Communication.


• Communicates effectively both written and oral.


• Responds to customers appropriately, timely, and accurately. Manages relationships effectively


• Influences others. Transfers knowledge to others. Has experience working with multi-vendor projects and related communications challenges.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result. Apply Now