Coordinator Quality/Risk Management at HCA Healthcare in Lake City, Florida
Posted in Other 30+ days ago.
Job Description:
Description
SHIFT: No WeekendsSCHEDULE: Full-time
Lake City Medical Center, a 91-bed acute care hospital serving the communities of Columbia, Hamilton and Suwannee counties for over 60 years. Lake City Medical Center is part of HCA Healthcare North Florida offering medical and surgical programs including 24-hour emergency care, heart care, interventional cardiology, orthopedics, cancer care, imaging and rehabilitation services. Lake City Medical Center is an Accredited Primary Stroke Center by The Joint Commission, an Accredited Chest Pain Center by the American College of Cardiology, and has achieved Disease Specific Certification in the treatment of Sepsis by the Joint Commission. We have been named the area's Best of the Best Hospital 20 years in a row and employer of choice in 2019 by the Lake City-Columbia County Chamber of Commerce!
To provide clerical and administrative assistance to the Quality and Risk Management Department under the Director of Quality and Risk Management. Includes preparing, recording and maintaining all documentation that supports and defines organizational-wide quality inprovement processes, plans and policies. Managing and analyzing risk management data, and complying with The Joint Commission (TJC) and Risk Management Standards, with the objective of controlling and minimizing loss to protect the assets of the facility.
- Performs general office and secretarial work including typing, filing, and preparation of special reports, minutes, and agendas.
- Routes incoming and outgoing correspondence/mail as needed.
- Acts as Meditech Liaison for the Risk Management Department.
- Assists with an analysis plan for data management.
- Assists with legal cases to include scheduling of employees for deposition, setting up legal files, gather information for legal inquiries including medical records retrieval.
- Assists with investigations of incidents that could lead to professional/general liability claims
- Works with patients/families and visitors where appropriate to resolve outstanding issues within the guidelines approved by facility administration.
- Assists in developing policies and procedures to implement the Risk Management Program and annual risk management plan.
- Assists the Director of Quality of Risk Management in working to ensure compliance with hospital and departmental policies and procedures, State and Federal Laws/Regulations, and TJC Standards.
- Assists with Code 15 investigations and annual reports to the State per statutory requirements.
- Assists in analyzing incidents/occurrences and identifies patterns as evidence for tracking, trending and reporting.
- Maintains all aspects of the Record Retention Program, records destruction schedules, and oversight of records retention department liaisons for Quality and Risk Management Department.
- Maintains current knowledge and education in Risk Management.
- Attends various hospital committee meetings as directed or required.
- Maintains confidentiality at all times.
- Performs other related functions as assigned.
We are committed to providing our employees with the support they need. At Lake City Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
- Student Loan Repayment
- Tuition Reimbursement/Assistance Programs
- Paid Personal Leave
- 401k (100% annual match – 3% to 9% of pay based on years of service)
- Identity Theft Protection discounts
- Auto, Home, and Life Insurance options
- Adoption Assistance
- Employee Stock Purchase Program (ESPP)
Qualifications
Education required and/or preferred:
Bachelor's Degree
Experience required ot preferred:
Minimum of 1 year of experience required
Healthcare setting experience preferred
Some customer service experience required
- Proficiency in English grammar
- Strong organizational skills
- Ability to work independently
- Professional public appearance
- Strong physician relation skills
- Ability to maintain confidence
- Reliable, flexible and cooperative
- Ability to effectively communicate and resolve problems in a timely manner
- Computer literacy required with word processing/spreadsheets/internet
- Strong interpersonal skills
- Excellent communication, customer service skills
- Able to listen, empathize, and respond to needs of all guests
Notice
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