Continuous Improvement Measurement Specialist at Nemours in Wilmington, Delaware

Job Description:

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. All Nemours associates are expected to ensure that these philosophies are embedded in their day to day work with colleagues, patients and families.

The opportunity to join the Nemours Continuous Improvement team may be available in the future. At this time, there are no current openings.

We are looking to connect with individuals with advanced data analysis knowledge and experience who have interest in future opportunities with Nemours Children’s Health should they become available.

Primary Function

The Measurement Specialist provides continuous improvement support to Nemours by functioning as an analyst and consultant as required.  This individual focuses on data collection for baseline workflow activities, developing target measures for improvement efforts, and developing and refining daily management system measures.  This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational, and enterprise systems areas.

Essential Functions

• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.


• Collaborate with clinical, operational, and enterprise Associates to develop baseline data measures, proposed workshop target measures, and proposed daily management system measures.


• Participates in direct observation to: (1) understand process work flow, and (2) gather baseline data that assists with workshop and model line preparation.


• Contributes to the development of standard work around data collection, manipulation, and analysis.


• Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work.


• Extract, manipulate, analyze electronic data from data warehouse repository in support of workshop and/or model line efforts.  Provide analysis in appropriate visual format to customer (e.g. spreadsheet, graph, flow diagram).


• Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement.


• Develop and maintain a working relationship with Data Warehouse personnel.


• Design, test, and revise data capture techniques for use in continuous improvement workshop and model line efforts.

Performance Skills

• Ability to handle various tasks simultaneously.


• Ability to use tact, judgment and diplomacy.


• Excellent interpersonal skills.


• Ability to collect and analyze data, both manually and electronically, and manipulate data through Excel and visual presentation tools (e.g. PowerPoint, Visio).


• Ability to prioritize, plan and execute.


• Excellent oral and written communication skills.

Knowledge, Formal Education, and Training

• Bachelors degree

Job Related Experience

• Advanced knowledge and experience with spreadsheets & databases required.


• Knowledge and experience with continuous improvement concepts preferred.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

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