Analyst - Senior, Reimbursement Administration at Blue Cross Blue Shield of Michigan in Detroit, Michigan

Job Description:

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers.

• Identify and analyze operational data and develop insights in support of business objectives.


• Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.


• Identify and/or analyze business problems and develop recommendations for solutions to problems.


• Lead the development and implementation of projects and/or teams in order to produce desired results.


• Document and communicate project concepts, milestones and results.


• Recommend and assist with implementing standard policies and procedures.


• Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis.


• Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.


• Provide support to internal departments and external entities by answering questions, supplying information and training.


• Create and present reports and presentations to display operational data and proposed business changes.

Departmental Preferences / Summary:

Reimbursement Administration Department is responsible for administration of reimbursement policy for professional and nonhospital facility providers. The effort involves updating professional fee schedules and non-hospital facility rate schedules, based on instructions and directions from the Reimbursement Policy Areas.  Reimbursement Administration Department personnel calculate and load the updated fees/rates to the claims processing system master fee files.

• Bachelor's Degree in a related field is preferred.


• Four (4) years of experience in a related field is required.


• Excellent analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.


• Organizational skills and ability to prioritize; must be able to lead multiple activities with varying timelines.


• Excellent verbal, written communication and interpersonal skills.


• Ability to lead and contribute to business unit and/or corporate projects.


• Proficient in Microsoft Office Suites.


• Ability to develop and maintain effective working relationships.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.