Remit Team Account Representative at Nystrom & Associates Ltd in ARDEN HILLS, Minnesota

Job Description:

Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.

We are currently seeking a full-time Remit Team Account Representative to join our Arden Hills Business Office.
Job Duties:

Posting/Reconciling of Insurance Remits and/or Patient Payments
Posting/Reconciling Denials
Posting $0.00 pays
Posting all A/R by deadline dates

3 deadlines per month
All denials and payments are to be posted before the remit is considered complete.
Applying payments and denials to the correct patient accounts

Posting remits that come in the mail

Scanning the paperwork in the appropriate areas

Recognize and report trends and patterns regarding changes in claim payment and/or denials
Prepare Secondary billing with corresponding COB information
Review, and track electronic deposited funds to ensure all money received is applied to accounts (deposit logs)
Web/Insurance company inquiries
Projects as assigned
Tasks and emails
Process insurance company refunds
All other duties as assigned by Management.

Job Expectations

Immediate recognition of trends and patterns with payers
Task baskets

Inquiries are followed up within 24 hours of creation

Open communication with Supervisor and others in the business office
Commination with Supervisor on any workflow situations
Professional communication with insurance companies
Arrive and leave on time according to assigned schedule
Adhere to attendance policies
Adhere to business office/NAL policies

Cell phone policy
Attendance policy
Gossip policy

Attend and participate in biweekly staff meetings and any other meetings and/or training sessions as indicated.

Note and apply updated and changed insurance or workflow information
Communication of any questions and concerns that arise from the meetings

Qualifications:

Insurance billing and follow up experience; Mental Health experience preferred.
Familiarity with insurance company guidelines and HIPAA regulations.
Detail oriented, flexible problem solver; maintains a positive attitude.
Computer Experience required; Microsoft Windows, Excel, Word, Outlook
Customer service experience.
Flexible
Good Communication Skills
High school graduate or above.
Organization

Hours:
Monday through Friday 7:45am-4:15pm

Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:

Medical, Dental, & Vision insurance with generous employer contribution
Health Savings Account (HSA)
Flexible Spending Account (FSA) for applicable medical and dependent care expenses
Paid Time Off (PTO)
Paid Holidays
Flexible Scheduling options are available!
401(K) Retirement Plan with a generous employer matching program
Supplemental insurances, such as short/long term disability, cancer insurance, accident insurance, pet insurance, and life insurance
Tuition discounts at select Universities