Customer Business Manager Research - Biotech / Pharma at QIAGEN in New York, New York

Job Description:

Overview

At the heart of QIAGEN's business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe. 
Our most valuable asset are our employees - more than 5000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.  
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people's lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.

Position Description

The Customer Business Manager position focused on engaging large Pharma/CRO and Biotech accounts at senior levels.  The Customer Business Manager Life Science (CBM - LS) is responsible for development of large account strategies and driving expanded opportunities. The CBM-LS will coordinating interactions of local sales team, support specialists, and internal stakeholders as well as conducting and implementing strategic plans. The CBM-LS must have a well-developed technical aptitude in current molecular procures including PCR and Next Generation Sequencing, and be fully capable of positioning products across the entire QIAGEN portfolio. Must be able to assess the local funding and competitive landscape to develop strategies and tactical plans to maximize strategic account revenues as well as coordinate execution across the regional sales team.

Main tasks (primary responsibilities) of the position:

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  Sales revenue/Budgets (Sales Quota) - Meet or exceed sales targets for all products and assigned business objectives. Develop tactical plans to maximize revenues.


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  Strategy - Implementation of corporate strategy in defined key accounts. Negotiate contract and execute pricing strategy to maintain existing business and develop new business.


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  Customer Focus - Through consultative selling, enhance customer satisfaction and increase our competitive advantage while building trust and relationships with customers. Develop strong relationships with key customers.


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  Planning/Forecasting - Develop and execute an effective business plan for the assigned territory. Forecast within accuracy guidelines. Perform daily pre-call planning for increased sales effectiveness. 


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  Business/Markets - Recognize market trends and gain competitive intelligence within territory. Communicate market information through bus teams, CRM market feedback, and/or other approved channels. Drive and initiate development of new business opportunities in defined area.


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  Manage Resources - Involve and support team members to achieve mutual company goals and objectives. Daily use of CRM database for input and output of customer information to increase sales effectiveness. Meet expense budget guidelines.


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  Decision Making - Makes sounds business decisions based on relevant information, takes calculated risks as necessary to achieve business

Position Requirements

• Education level - minimum of Bachelor of Science or equivalent, graduate degree preferred


• 2 or more years of technical experience in next Generation Sequencing preferred


• 5-7 years of directly related sales experience with proven track record in the Life Science Industry. Wide range of knowledge of molecular biology applications, products, and market. Knowledge of QIAGEN products preferred.


• Proven ability to sell at the C Suite level in an organization.


• Create and develop strategy. Work is accomplished in a proactive manner without considerable direction. Able to create and develop resolution independently to complex problems while meeting objectives.


• Self directed, strategic solutions based approach to territory management


• Routinely contributes to and leads teams practicing influential leadership


• Experience in project management and complex sales

Personal Requirements

• Willingness and ability to take on additional challenging tasks/ project responsibilities assigned by manager, business team, or others


• Excellent listening, presentation and communication skills for all business levels


• 80%+ of time spent in the field, willingness to travel and valid driving license required

What we offer

At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including but not limited to assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

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