Treasury Management Head of Wholesale/Commercial Digital and Mobile Channels at First Horizon National Corporation in Birmingham, Alabama

Job Description:

Job Snapshot

• 
  

  
  Employee Type:
  

  Full-Time
  
  




• 
  

  
  Location:
  
  2000 International Park Drive
  
  Birmingham, AL
  
  
  






• 
  

  
  Job Type:
  
  Banking
  
  




• 
  

  
  Experience:
  

  5 to 10 years
  
  




• 
  

  
  Date Posted:
  

  1/26/2021
  
  




• 
  

  
  Job ID:
  
  TREAS03075
  
  

Job Description

The Treasury Management Digital and Mobile Channel lead will be a visionary, strategic and operational leader with deep expertise in digital and a reputation for leading a successful digital strategy/transformation for a client-centric, innovation focused organization with best-in-class digital capabilities. Demonstrated experience in Treasury Management or Payment services is an asset. She/he will be able to offer new thinking on how digital can be leveraged to drive superior client experience, engagement, and growth.

The successful candidate will have strong strategic and commercial acumen and an in-depth understanding of digital strategy, product development, customer experience management, capability building, and performance management. Of critical importance is that she/he be a proven leader with general management capabilities, exceptional collaboration, team building, and cross-functional/business influencing skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Develop and articulate a clear vision and strategic plan for product and channel development, pricing, and growth. Work with Lines of Businesses and specialty teams and the TM Sales Managers to update and build as needed an effective product/channel roadmap that meets evolving needs of clients.


2. Provide direction and end-to-end influence for all facets of product management for the Digital Channel solutions' development, implementation, and operational execution setup.


3. Develop a robust process for gathering market intelligence on products and incorporate into product development plans and efforts to differentiate the bank's Treasury Management solutions, market identity, and value proposition.


4. Assess emerging technologies and develop proactive and reactive strategies to keep pace with the competition and clients' needs/demands


5. Provide direction and influence for Treasury Management client support, on-boarding, and other customer fulfillment operations/processing functions.


6. Develop and maintain close relationships by meeting with and visiting various markets in order to clearly understand their markets, priorities and competitive position.


7. Ensure risk management and compliance practices at the client, product, and process levels. Partner with Risk and Compliance partners as needed.


8. Lead the team in all regulatory, risk and compliance activities related to Receivables product set, including, but not limited to audit participation, escalation of identified issues and issue remediation.


9. Act as project portfolio manager for projects without Enterprise Project support. Oversight include ensuring all projects are progressing as expected, and escalate issues to relevant stakeholders and shepherd the projects to successful closure.


10. Act as User Acceptance Testing lead for testing new system rollout and upgrade to existing systems. Responsibilities include ensuring test scripts are developed and validated with all stakeholders. Ensuring testing is conducted and reported accurately.


11. Troubleshoot application issues and coordinate issue resolution across Vendor, product and technology teams.

TEAM ACCOUNTABILITIES:

• Uphold the First Horizon's Code of Ethics and ensure that confidential information is safeguarded


• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service


• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation

EDUCATION and/or EXPERIENCE:

• Bachelor's Degree required. Bachelor's Degree in Business or Finance preferred.


• 5-10 years in treasury management product experience required


• 5-7 years previous management experience required


• Strong technical acumen required


• Prior experience in any of the following highly desired
  
  
  • Commercial online banking system launches
  
  
  • User alerting
  
  
  • B-to-B client needs, especially with entitlements
  
  
  • Mobile app development
  
  
  • Single-sign-on
  
  
  • Web Analytics
  
  
  • Biometrics
  
  
  
  


• Certified Treasury Professional (CTP) designation or Certified Cash Manager (CCM) designation preferred


• Strong written and verbal presentation and management communication skills required.


• Expert level knowledge in Digital channels and supported Receivables and Payables products and general awareness of full bank product suite


• Proven partnerships with internal Bank operations teams and a philosophy of solid partnership with Ops and Technology teams internally


• Solid history of relationships within the TM industry that will aid in our visibility to the market as well as our ability to work with top vendors


• Demonstrated ability to attract, develop and lead strong teams required


• Demonstrated ability to build a comprehensive treasury fee strategy required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Apply
Apply
Not ready to Apply?

CHECK OUT OUR SIMILAR JOBS

1. Business Development Jobs


2. Account Manager Jobs


3. Jobs in Mountain Brook, Alabama


4. Business Development Jobs Mountain Brook, Alabama

Apply Now