Mobile Service Technician - Monterey, CA at Tesla Motors, Inc. in Seaside, California

Job Description:

As a Mobile Service Technician at Tesla, you will deliver exceptional service to customers and ensure our vehicles are running at their best every day.  

Mobile Service Technicians work independently in the field traveling 70-90% of the time within a set geographical area, interacting with Tesla Owners, deftly balancing incoming appointments, fulfilling daily service orders, and reinforcing our commitment to the ownership experience.  

With excellence being the passing grade, your ability to produce results and find ways to drive efficiency will directly influence and support Tesla’s mission. You will have the opportunity to develop valuable technical skills through a combination of training programs and on the job training, while working in an environment that is fast-paced, dynamic, collaborative, and mission-driven.  

Responsibilities

• Execute basic work on cars and, after training, perform high voltage related work, with or without supervision  


• Partner with team members to drive efficiency and resolve complex issues  


• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment  


• Follow all Tesla specified Repair Guidelines to the accepted quality levels  


• Take ownership of the development of your technical expertise by creating and maintaining an Individual Development Plan, with the support of other team members and management  


• Operate a variety of hand, power, and shop tools  


• Perform equipment inspections  


• Perform Pre-Delivery Inspections (PDI) of new cars  


• Perform detailed daily record keeping and reporting, including records of time, expenses and materials  


• Support other Service Centers, as needed  


• Clean and detail vehicles, as needed  

Requirements

• High School Diploma or Associate Degree/Certificate  




• OR




• Experience with Hybrid or Electric vehicles an asset





• Proven customer service experience 


• Demonstrated ability to learn new technologies and processes, and adapt to change  


• Ability to innovate, solve complex issues, and present new ideas  


• Ability to follow oral and written instructions with attention to detail  


• Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines  


• Experience working in a team-based environment and achieving common goals  


• Evidence of a "safety first" attitude  


• Must be at least 18 years of age 


• Basic command of the English language  


• Basic computer skills, including navigating web browsers and using standard applications like Excel and Word  


• Valid driver’s license in the country in which you are applying with a clean driving history

Employee Benefits 

As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents. 

Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)

3 medical plan choices with $0 paycheck contribution 

Vision & dental plans (including orthodontic coverage)

Company paid Life, AD&D, short-term and long-term disability 

401(k), Employee Stock Purchase Plans, and other financial benefits 

Employee Assistance Program, Paid Time Off, and Paid Holidays

Back-up childcare and employee discounts