AR Support Specialist at FerrellGas in Liberty, Missouri

Job Description:

BE A NAME BEHIND THE FLAME! 

Ferrellgas is looking for a Seasonal Accounts Recievable Support position to join the team. This position is responsible for researching unapplied funds that may be a result of overpayment, mis-applied, payment, or account reconciliation. Incumbent is the primary contact for communicating budget bill changes, handling each call professionally, efficiently, and with exceptional customer service. The incumbent is also responsible for all customer correspondence and documentation requests that are related to the unapplied or budget bill process. Typically requires a associate degree in accounting and 1-3 years’ experience.

Benefits:

• 401(k) plan with generous company match
• Paid time off (including holidays)
• Paid training
• Propane discounts
• Employee Stock Ownership Plan (ESOP)

Essential Functions:
• Within in a team environment, handles all unapplied research for customers with identified unapplied instances.
• Researches and resolves cash application issues.
• Handles customer correspondence related to the unapplied. May require direct communication with customers to resolve.
• Researches overpayments.
• Responds to customer inquiries regarding any payment application issue.
• Handles outbound calls to customer regarding their budget bill plan.
• Handles customer correspondence related to the budget bill communication.
• Researches customer set up using the budget bill calculator and other related tools.
• Responds to customer inquiries regarding budget bill
• Troubleshoots and produces quick resolution.

Experience:
• Associate degree in accounting or related field preferred.
• 1-3 years’ related experience.
• Able to interact professionally with internal and external Ferrellgas customers.
• Proficiency in Microsoft Office applications (Word, Excel).
• Excellent communication (written and verbal) and interpretation skills.
• Detail oriented and highly organized.
• Salesforce/PeopleSoft experience preferred.

Why work for Ferrellgas? We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.

Ferrellgas has been recognized by Forbes as one of the Best Employers in America. Please visit our Life at Ferrellgas page for more information.