Sr. Product Manager - Security/ identity Access Management at Salesforce.com in Seattle, Washington

Posted in Management 18 days ago.





Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Who We Are

Salesforce Commerce Cloud is recognized (by Gartner, Forrester) as a leading provider of e-commerce technology to businesses. We enable the world's most innovative and recognized brands to create unified, custom experiences across all touchpoints of commerce, including web, mobile, social, and in-store applications. In November 2019, more than 650M consumers shopped on our Platform.

Who We Are Seeking

We are seeking a Senior Product Manager for Commerce Cloud to strategize, define, & deliver availability tooling, products, and features for external and internal stakeholders, as well as security initiatives, observability and tooling, and supporting ongoing infrastructure initiatives within Commerce Cloud. Most of our overall team is based in Burlington, MA.

The teams you will work with operate in an agile environment spanning both Public Cloud and first party. We operate services supporting both platforms, but it is of particular importance to Commerce Cloud as we embark on the journey to build the next generation for the Commerce Platform on public cloud that you can provide deep insights across for its development and supportability. In this role you will be responsible for:


  • Own the product management lifecycle: research opportunities and pain points, drive the vision, define how the solution will work and related user experiences, analyze data and customer feedback

  • Continually improve performance of every aspect our current Commerce Platform by surgically deploying fixes across our full Tech stack. This is an initiative with direct customer and ACV impact.

  • Be the Product Owner(PO) for engineering teams to lay out an appealing vision, build a technical roadmap and execute against it

The candidate must be able to demonstrate an ability to manage a product from conception through to market success. This includes articulating the product strategy (and how that strategy supports broader platform and business unit strategies), understanding the market needs being addressed by the product, executing a clear plan iteratively to create a product satisfying those needs, and driving adoption and commercial success of a product once launched. The ideal candidate would have familiarity with API-first design principles, including a domain driven design approach, and experience with availability, security, and infrastructure related subject matter.

Reasons to join our team


  • Thrive in a culture of ownership, delivery, and innovation

  • Drive the end-to-end delivery of world-class technology solutions

  • Be a catalyst for change in the realm of World-Class Technology and Products

  • Innovate and invent the future of e-commerce at scales of Millions of TPM(Transactions per Minute) and Half a Billion Unique User(UU)

Required Skills:


  • Strong Customer focus and exceptional communication

  • Tech chops with experience in building and scaling services on public cloud

  • Ability to make informed and timely decisions, based on data but in the face of uncertainty

  • Excellent teamwork and collaboration

  • A knack for data-driven decision making to measure and analyze existing products for opportunities to differentiate

  • Ability to engage in and influence technical discussions with engineering teams

  • Make technology and design-related trade-off decisions

  • Excel in cross-functional collaboration and enablement, such as supporting client-facing teams (sales, support, services, etc) to ensure successful product/feature delivery

  • Ability to represent complex technical subject matter into customer consumable product and feature offerings

  • Bachelor's Degree in Technology or related field


Desired Experience


  • Demonstrated ability to have conceived and successfully brought a Platform to market

  • 4+ years of product management experience in a SaaS/cloud company, ideally one leveraging public cloud

  • Knowledge of Agile development techniques and experience as a product owner in a SCRUM environment

  • Knowledge of edge and availability services, such as content delivery networks

  • Experience working with internal and external security and infrastructure tooling and related products or services

  • Knowledgable of e-commerce related threats, such as bot mitigation, card skimming, or other critical security and availability related subjects

  • MBA or Master's Degree in Technology or related field

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.