Associate Systems Administrator - Media at Charter Communications in Charlotte, North Carolina

Posted in Other 28 days ago.





Job Description:



Associate Systems Administrator

Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.

JOB SUMMARY

Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of server operating systems, related utilities and hardware. Administers applications supporting all Charter Media.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience

  • Diagnoses hardware and software problems and replaces defective components

  • Performs data backups and disaster recovery operations

  • Responsible for troubleshooting server problems as reported by users

  • Researches, evaluates and recommends software and hardware products

  • Provides new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure

  • Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues

  • Performs troubleshooting for complex hardware, software and network problems, including Citrix and VMWare Horizon View virtual desktops

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs.
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks and participate in an on-call rotation
Knowledge of service ticket requests utilizing software such as iSupport and Cherwell
Proficient with Microsoft Windows Server Operating Systems (2012, 2016)
Intermediate Linux OS knowledge desired but not required


Education

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience

3+ years of related IT work experience



For more information on Spectrum's benefits, please click here.|13533|00346 - Charlotte East Morehead St