Senior Account Partner - at in Los Angeles, California

Posted in Other 28 days ago.

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success Group

Job Details

We are currently seeking a Account Partner to join our growing Salesforce.Org Professional Services team. Ideal candidates are highly motivated Technology/Professional Services Sales and Business Development professionals who are knowledgeable of the Nonprofit and/or Education sectors' technology needs and have solid business-to-business sales and account management experience. Effective Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. At Salesforce, integrity and reliability are as important as talent and effort.


  • Identify and own qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won

  • Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform

  • Engage with license sales team and customers using a consultative selling approach that positions Salesforce.Org Professional Services and the Success Partner as a long-term trusted advisor

  • Bring a tenacious and professional attitude to drive cross-functional alignment across Sales, Finance, Industry Solutions, Legal etc. to structure the deal and own the creation and negotiation of customer proposals and SOWs

  • Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes

Minimum Qualifications:

  • 5+ years of consultative Technology Services sales experience

  • Demonstrated ability to develop and maintain Director, VP or C-level relationships where you are recognized as a trusted advisor

  • Deep understanding of Cloud Sales cycles, customer success principles, approaches and considerations

  • Experience with resolving complex and escalated customer situations

  • Strong knowledge of Nonprofit and/or Education business processes and the ability to link business processes with product/technical solutions.

Desired Skills:

  • Strong knowledge of Salesforce's applications and value proposition

  • Knowledge of Salesforce product and platform features, capabilities, and best use

  • Ability to prioritize, multi-task, and perform effectively under pressure

  • Highly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment

ForColorado-based roles: Minimum annual salary of $121,000. You may also be offered incentive compensation, restricted stock units and benefits. More details about our company benefits can be found at the following link:

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.