Network Operations Analyst II - DOCSIS Capacity Analytics at Charter Communications in Greenwood Village, Colorado

Job Description:

JOB SCOPE

Supports the data and business analysis needs of Network Operations. Utilizes understanding of both business process and intermediate technical capabilities of industry standard tools used to provide analytical insights. Possesses intermediate knowledge in the business unit(s) they support, as well as, an intermediate level understanding of the Network Operations organization's systems and capabilities.

DUTIES AND RESPONSIBILITIES

• Provides business analysis and support for Network Operations: Generate sometimes complex ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s). This include budget analysis, inventory analysis, WIP analysis, etc.


• Develops high quality graphs, reports, and presentations of data results. Perform statistical analyses for Network Operations business unit(s)


• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions


• Identifies, analyzes, and interprets trends or patterns in sometimes complex data sets. Present standard data sets and information in an understandable and compelling manner


• Identifies, analyzes, documents, and improves existing business processes. This includes automation, database creation/management and process development activities


• Performs special projects as needed and other duties as requested by supervisor


• Works on multiple projects as a project team member, occasionally as a project leader

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience


• Minimum four (4) years of intermediate data query techniques and report building


• Minimum four (4) years of experience with Microsoft Office Suite including Excel and Access

ADDITIONAL JOB QUALIFICAITONS

• Exhibit exceptional and professional communication, both written and oral


• Professional and courteous demeanor with ability to excel in a team oriented environment


• Advanced ability to manage time effectively, set priorities and meet deadlines


• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required


• Ability to present complex information in an understandable and compelling manner

PREFERRED QUALIFICATIONS

• Network Operations experience


• Technical expertise regarding data models and database design development


• Identify, analyze, and interpret trends or patterns in sometimes complex data sets


• Programming skills in Python and/or Javascript


• Cable Industry certifications

Salaries depend on geography, experience, and education; negotiations begin at $55000

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