Systems Manager at Enterprise Information Services, LLC in Columbia, Maryland

Posted in Management 29 days ago.

Job Description:

Security Clearance required:

Cognosante is on a mission to transform our country's healthcare system. We are a health IT Company who helps public sector organizations do everything from strategic consulting and acquisition support to application development, data integration, data standards, and business process operations. Learn how we are making a difference in people's lives today!

Job Description

For a large Federal program, the Systems Manager will manage the overall systems design, security, operations, and analysis efforts.

Key Responsibilities

  • Responsible for management of website development and content refresh operations

  • Experience with web site content management systems, including Microsoft SharePoint. Ability to lead a project of a public web site re-design starting with discovery, gap analysis, requirements, design, A&B testing, production deployment and on-going support

  • Support a team with tools required for task tracking, task assignment and status

  • Experience of call center support systems including reporting of call center operational and historic data

  • Hands one ability to manage data related tasks such as creating reports, combining multiple data source and other data management tasks

  • Responsible for meeting all systems-related service level agreements and performance standards

  • Develops solutions to complex issues that require a high degree of ingenuity, creativity and innovation

  • Identifies and helps resolve resource constraints and/or conflicts that affect multiple tasks within the program

  • Arranges priorities as necessary to perform tasks

Required Qualifications

  • Bachelor's degree

  • 6 years of professional experience as an IT Project Manager with technical leadership in the analysis and design of computer systems and websites

  • Experience working with a variety of computer operating environments and computer packages and languages

  • Experience in the analysis and design of complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands

  • Experience in technical leadership and people management

  • Experience managing systems development tasks including establishing and defining programs, resources, and risks on medium to large projects focusing on data processing or systems design and development

Preferred Qualifications

  • Knowledge of CRM systems

  • Experience supporting the US Social Security Administration

COVID-19 isn't stopping our hiring process nor our business as (semi) usual. We're still reaching candidates, virtually and we're still working, remotely! Are you a self-starter who likes to work from home and is interested in this position? Apply today!

Quick tips on virtual hiring success:

  • Test your tech-make sure your internet connection and video conferencing program are both working prior to your interview.

  • Dress appropriately-dress for success and ensure your surroundings are tidy.

  • Be prepared-do your homework, rehearse your responses to key interview questions, and prepare your own questions.

  • Be personable-make eye-contact, smile often, and demonstrate enthusiasm for the role.