Job Description:

Patient Service Coordinator - COVID-19 Testing Sites

Requisition #: 292923

Location: Johns Hopkins Health System,

Baltimore,
MD 21201


Category: Clerical and Administrative Support

Work Shift: Rotating Shift

Work Week: Full Time (40 hours)

Weekend Work Required: Yes

Date Posted: Feb. 5, 2021

Temp position x 6 months, with the opportunity for extension

Casual

COVID-19

Position Summary:

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Education:

High School Diploma or equivalent

Work Experience:

PSC I - six months

PSC II - six months to one year

PSC III - one year

Licensure/Certification:

EPIC certification required within 90 days. Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12 week medical terminology course with grade of 70% within first year of employment to maintain position.

*Bi-lingual Preferred (Spanish)

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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