CTS Closing Specialist I at Stewart in Tampa, Florida

Job Description:

When you work at Stewart, you’re part of a global real-estate services company that helps make the dream of property ownership a reality around the world. Whether we’re providing residential and commercial title insurance, closing and settlement services or specialized offerings for the mortgage industry, we deliver comprehensive service, deep expertise and innovative customer solutions by way of our direct operations, network of Stewart Trusted Providers™ and family of companies. Join our team and discover how Stewart Information Services Company (NYSE-STC) impacts lives for the better. We do more than offer broad-scale real-estate services and solutions; we provide the security for building communities and dreams.

 

Stewart. Real partners. Real possibilities.™ More information can be found at http://www.stewart.com, subscribe to the Stewart blog at http://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.

Centralized Title Services provides nationwide title, closing and settlement solutions for mortgage lenders.  Matches deep industry knowledge and expertise with advanced technology to offer a full suite of services that can be designed to meet customer's specific requirements.

CTS Operations provides nationwide solutions for the disposition of bank owned properties through real estate owned sales, deed in lieu title transfers, bulk investor sales and complex title clearance services for pre-and-post-foreclosure.

Job Summary: 

Responsible for supporting real estate closing transactions by providing a high level of customer service and proactive communication to both internal and external customers including sellers, lenders, borrowers, notaries, vendors, attorneys and county offices.  Utilizes basic knowledge of purchase/sale transactions, closing disclosure preparation, mortgage/loan documents and recording requirements at the various counties nationwide.  Demonstrates basic technical aptitude and knowledge of systems and tools.  Accountable for meeting or exceeding hourly SLAs and time-sensitive production goals with accuracy and professionalism.   May resolve closing issues that may impact signing and funding dates.

Job Roles:

• Performs supports tasks that directly impact the closing package preparation of Stewart Title documents and ATLA Settlement Statement and gathering of state specific forms, tax information and order payoffs 


• Reviews signed loan and title company documents to ensure accuracy and resolution of basic post-closing issues and outstanding recording exceptions (recording rejects)


• Coordinates with Title Department on updated title commitment and to clear objections 


• Handles basic inquiries from internal and external customers


• Assists on document preparation 


• Ensures recordable documents meet state and county specific requirements to avoid mortgage rejects


• Maintains closing file with updated documentation and status notes


• Organizes file and submits to Post Closing Department with instructions 


• May order title related products to support recording functions


• Balances closing file ledger 


• Prepares Order Sheet, forwards email or gives complete information on new orders to Pre-Closing


• Responsible for reviewing and submitting recordable documents related to default real estate transactions


• Reviews purchase agreement and complies with all terms 


• Utilizes multiple sources including websites, government offices and/or other financial institutions to research, analyze and resolve basic issues


• Prepares all docs and closes virtually


• Prepares invoices when necessary 


• May be involved in some aspects of the funding process


• May perform accounting support functions


• Performs daily pipeline management routines required to meet established SLA's


• Performs other duties as assigned by management

Role Specific Knowledge:

• Develops basic skills to perform repetitive, routine activities


• Follows clearly defined procedures to complete duties


• Works under direct supervision with little autonomy


• Understands how assigned duties integrate within own team


• Has no supervisory responsibilities; focuses on developing own skills


• Impacts the accuracy and efficiency of own work 


• Uses existing procedures to solve straightforward problems with little or no opportunity to exercise discretion


• Uses basic communication skills and common courtesy

Education, Licensure, and Experience:

• High school diploma required; Bachelor's preferred


• Typically requires 0-2 years of related work experience

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Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us via email at careers@stewart.com.