Technical Advisor at PPG Industries in Cranberry Township, Pennsylvania

Job Description:

PPG has an exciting opportunity available within our Architectural Coatings market as a Technical Advisor in the Cranberry Twp., PA area! If you enjoy customer service, relationship building, and advising, then this may be the opportunity for you!

As a Technical Advisor , you will be a key part of the overall selling effort. PPG markets and sells superior technical expertise in conjunction with its products and services. PPG customers place a high value on this expertise as it helps them run their operations in a cost effective manner. Superior service is a key to maintaining existing business and developing sales position and strategies to acquire new business.

Key Responsibilities :

• Interacting with both Internal and External PPG customers. This may include members of field sales, PPG owned stores and dealer personnel, as well as the DIY store and/or consumer.
• Provide accurate Technical information on all PPGAC product lines including but not limited to all brands under PPG to include PPG/Pittsburgh Paints, Olympic Stains, Glidden (THD), Glidden Professional, and Flood.
• Answering an average of 90% calls, 10% emails/meetings/training and development.
• Provide sales team and end-users with recommendations for products, product systems, prep and application methods.
• Complaint resolution and cost-effective negotiations.
• Work closely with Marketing, Customer Service, and R&D on products, potential issues, testing and field trials.
• Ability for minor travel about 10%

Qualifications :

• Bachelor's degree or significant paint-related work experience in lieu of a Bachelor's degree.
• Strong communication, telephone etiquette skills and customer service.
• Proficient computer skills including Microsoft Office Suite is necessary (Outlook, Word, Excel, and Power Point).
• Must have a good attendance and on-time record.
• Must be able to work independently and in a group self-managed team environment.
• Ability to analyze information in an expedited manner to provide resolution.
• Good time management, attention to details, and organizational skills are imperative.

• Experience in architectural coatings sales or field experience is helpful.
• NACE, SSPC, or MPI certification would be nice.
• Previous experience in retail sales, customer service, or telesales is helpful
• Fluent in a second language (French/Spanish) would be nice.

ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: ( Click here to learn more about the PPG Way )

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf