Virtual - Rep 2, SMB Direct Sales (OBSR-Web) at Comcast in Chelmsford, Massachusetts

Job Description:

Job SummaryResponsible for generating monthly sales through outbound cold calling of leads, received via the Comcast Business website, which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job DescriptionCore ResponsibilitiesConsults with clients on suite of Business Services including: Internet, TV and Voice.Educates prospects about Company products and services as solutions for their business networking needs.Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.Updates and maintains prospect database on a daily basis.Responds to all customer inquiries received via the Comcast Business web site in a timely and professional manner.Makes appropriate recommendations to customers regarding business solutions, proposes offers for service and processes orders accordingly.Works with all field operation personnel to ensure customer satisfaction.Other duties and responsibilities as assigned.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.EducationSome High School CourseworkRelevant Work Experience2-5 YearsSalary:Base Pay: $15.87Total Target Compensation (Base Pay plus Targeted Commission): $29.09Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-91ca42ae-2834-414c-b07a-3a19eab59742