Program Assistant at Volunteers of America, Chesapeake Inc. in Durham, North Carolina

Posted in Other 9 days ago.

Job Description:

Provide support and assistance to the SSVF team in regards to data entry, clerical and operational support to run an effective program in compliance with all funding and agency regulations.
At least two years previous office experience or a combination of an associate's degree and previous office experience. Must have excellent organizational skills, quality written and verbal communication skills, be detailed oriented, able to work independently and as part of a team, experience with Microsoft office, data entry skills and familiarity with office equipment and general office procedures. Experience with HMIS is a plus.

  • This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
    • Valid driver's license in jurisdiction of residence
    • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
    • May be required to drive a van
  • Acceptable Criminal background check, OIG Exclusion check
  • Negative Drug Screening
  • CPR/First Aid Certification must be acquired and maintained once employed

  • Work with the Team Lead and Program Director to ensure the program is in compliance with the rules and regulations of licensing and funding agencies, and in accordance with Volunteers of America Policies and Procedures.
  • Provide administrative support for program staff. May include knowledge and use of database systems, evaluation tools, and developing program reports.
  • Collect and maintain data-based statistical information and accurately input information into HMIS or other records as requested.
  • Assist program staff in locating community resources that will benefit program participants,
  • Arrange training, coordinate staff meeting and Project Management Team meeting and compose and distribute minutes of those meetings.
  • Accept and direct phone calls to appropriate parties.
  • Assist with completion of necessary paperwork and reports.
  • Attend trainings as applicable and necessary to perform job functions.
  • Ensure confidentiality of records and attain signed


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
  • Operating office equipment requiring continuous or repetitive hand/arm movements.
  • The ability to remain in a sitting position for extended periods of time.

Staff is provided support to implement program policies and procedures. Planned services are delivered within the scope of the team's resources and budget. Critical stakeholders have access to the program and input into its operations. The team produces meaningful outcomes and measured results.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.