We have an excellent opportunity for a Warehouse Operations Manager in our Phoenix, AZ location. This position reports to the Director of Global Manufacturing Services and provides leadership to achieve and maintain the highest standards of quality, customer satisfaction, on-time delivery, and service at the most competitive cost in support of company and division goals.
What You'll Be Doing:
The leadership of the warehouse associate managers, warehouse leads, and inventory control teams to meet or exceed safety, quality, productivity, inventory, and cost goals
Responsibility for the P&L financial performance for all warehouse operations within the Phoenix, AZ site
Support and coordination with the Nogales, MX warehouse leadership to ensure best practices and standard procedures remain aligned
Ensure all quality standards, shipping specifications, commercial invoicing, trade compliance, and regulatory processes are maintained in compliance with site certifications and ISO standards
Drive employee engagement, training, and development in pursuit of the site and organizational goals
Direct management and planning of the warehouse storage and shipping capacity in conjunction with sales & operations planning
Develop and direct the implementation of goals, objectives, policies, procedures, and work standards where applicable for assigned programs
Develop and implement process improvements leveraging Lean and Six Sigma concepts to improve operating costs, quality, safety, and efficiencies
Ensure appropriate resource allocation to meet financial budgets and plans
Partner with the quality department to implement and maintain effective quality management systems
Responsible for ensuring compliance with all policies and procedures relating to safety, quality, regulatory, environmental, and human resources
Coach, develop, and mentor direct staff
Responsible for employee recruitment and retention for assigned department
Makes employee hiring, pay, and performance decisions
Create, arrange and conduct business reviews with customers when required
Other duties as assigned
What We Are Looking For:
Minimum of a Bachelor's Degree from a four-year College or University; or equivalent training, education, and experience
Minimum of 8 years of experience in leading in a warehouse or manufacturing environment
Minimum of 5 years of experience in a leadership role in a direct labor environment, including managing supervisors
Exceptional action and customer service orientation with the ability to effectively multi-task and prioritize in a fast-paced, dynamic business environment
Effective at building influential relationships with employees and internal/external customers
Strong business acumen to identify solutions for business problems
Strong quantitative and operations skills
Strong Microsoft Office skills
Proven ability to provide leadership, direction, motivation, development of a dynamic workforce
Experience in managing a warehouse that supports a manufacturing environment
Lean Manufacturing experience and/or Lean Six-Sigma training
Oracle-based ERP and warehouse management systems is preferred
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Competitive Paid Time Off / Holidays / Sick time
Parental Leave (Maternity / Paternity options)
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Short-Term/Long-Term Disability Insurance
And more!
#LI-S1B
Annual Hiring Range/Hourly Rate:
$118,800.00 - $145,200.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-AZ-Phoenix, Arizona (East Sky Harbor Cir)
Time Type:
Full time
Job Category:
Supply Chain Services
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)