Call Center - Customer Service Rep at ARS in Raleigh, North Carolina

Posted in Other 9 days ago.





Job Description:

Overview

ARS Rescue Rooter of Raleigh is seeking a few INCREDIBLE people to join our Call Center Team that is known to set the standard for Customer Support and Quality Assurance.

*** CALL CENTER EXPERIENCE IS REQUIRED ***

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

SALARY: Starting at $15 - $16 per hour

SCHEDULE: Full-time opportunity
  • Monday - Friday, multiple shifts
  • Weekend rotation, every other weekend will be required.

What ARS Rescue Rooter can offer YOU;
  • Great hourly pay and opportunity for professional GROWTH
  • Year round work at a company with a NATIONAL presence!
  • Medical, Dental and Vision Insurance options
  • Company-paid HealthiestYou.com subscription - Teledoc service
  • 401(K) with company match
  • Life insurance, short term and long term disability and MORE
  • Flexible Spending Account
  • Paid Time Off & Holidays

Qualifications

  • Minimum of two years of Call Center experience REQUIRED
  • Multi-line phone system experience is required.
  • Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service!
  • All candidates are required to pass a drug screening and background check prior to hire.

ARS is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.