Housekeeping Supervisor - Clermont at Allegro Senior Living in Clermont, Florida

Posted in General Business 11 days ago.

Type: Full-Time

Job Description:

Our Company

Allegro is a respected leader in the senior living industry, actively engaged in ownership, operations, design, development and property management services for multiple luxury brands throughout the US, with corporate headquarters located in St. Louis, MO.

Our Community

At Crane's View Lodge in Clermont, you'll discover the joys of inspired senior living. We care a lot about the people we serve. So we work hard to help you continue to enjoy friends, family, hobbies, and to provide all the little things that make your life meaningful and unique. Our warm, comforting and engaging environment will delight you every day. Demand the best for the rest of your life. Live the Inspired Life at Crane's View Lodge.

The primary responsibility of the Housekeeping Supervisor is to oversee all phases of cleanliness at the Community; including coordinating and overseeing all related phases of apartment turnover, common area cleaning and weekly linen and housekeeping service for all occupied apartments. Ongoing communication with the entire team, as well as attention to detail and excellent follow-up skills are essential. The Housekeeping Supervisor is responsible for ensuring a well-maintained, clean environment at the Community.

Areas of Responsibility

  • Prepare and oversee all aspects of the cleaning schedule, including occupied unit cleaning schedules and apartment make-ready schedules. Clean respite and guest units where appropriate.
  • Communicate with Sales & Marketing associates daily regarding resident move-in dates.
  • Update the cleaning status of the apartments on leasing status report daily.
  • Maintain linen inventory controls, increasing and decreasing counts as needed.
  • Report the condition of residents' linens to the Executive Director (ED) or Resident Services Director (RSD).
  • Ensure that residents' linen is properly matched and returned to appropriate resident.
  • Operate within Company's budget guidelines.
  • Order supplies using Company purchase orders in compliance with Company policies and procedures.
  • Perform move-out inspections of apartments. Prepare necessary paperwork related to damage charges.
  • Routinely inspect and monitor progress of in-house associates as well as contractors working to make-ready apartments.
  • Routinely inspect ready units and flag units to ensure they remain in a ready status.
  • Routinely patrol the exterior of the building, entrances, grounds, parking and driveway areas and take necessary steps to maintain all exterior areas free of debris and trash.
  • Follow the Community Hazard Communications Program and train housekeeping associates regarding this program.
  • Supervise, train, instruct and monitor all housekeeping associates to ensure cleaning standards are met.
  • Keep laundry rooms, housekeeping/linen rooms and janitor closets clean and adequately stocked with supplies.
  • Clean and maintain all common area patios and balconies.
  • Clean all resident storage areas.
  • Routinely inspect and ensure that common areas are kept clean, to include stairways, exterior vestibules and entries.
  • Assist cleaning associates when short-staffed.
  • Write a work order to replace all light bulbs in the common areas and apartments that are not operational.
  • Report any unsafe condition observed in the residents' apartments to the Maintenance Director (MD), ED or RSD.
  • Maintain the Safety Data Sheets (SDS) in the SDS book and train Housekeeping associates in the use of the SDS book.
  • Ensure that personal protective equipment is available where required and train housekeeping associates in its use.
  • Attend and participate in all meetings and training as directed by Company policy and the MD or ED.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and a name tag when on duty, and coach Housekeeping associates to meet this same standard.
  • Be constantly watchful of signs that residents are not able to function independently or a change in resident's behavior. Report all signs to the MD or ED following the Company policies and procedures.
  • Report any and all deferred maintenance, vandalism or hazardous situations to the MD or ED as discovered and take appropriate action as necessary.
  • Ensure understanding of and compliance with all regulations regarding residents' rights.
  • Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.
  • Other duties as assigned.
Special Requirements/Certifications:

  • Must be a minimum of 18 years of age. State specific guidelines may apply.
  • High school diploma or equivalent.
  • Minimum two (2) years housekeeping or related experience.
  • Must possess familiarity with safe operation of cleaning equipment, vacuums, chemical and spray bottles.
  • Must have working knowledge of appropriate Microsoft Office programs.
  • Must be able to work independently within a team environment.
  • Must have a positive Criminal Background Screening.
  • Must pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required.
  • The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

Allegro is an EOE (Equal Opportunity Employer) and drug-free workplace.