Manager Laboratory Services at University of Miami in Miami, Florida

Posted in Other 14 days ago.

Job Description:

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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The department of Medicine, division of Infectious Diseases is actively seeking a full-time Manager, Laboratory Services. The Manager, Laboratory services plans and implements the overall laboratory policies, procedures, and services for the assigned unit. Additionally, an employee in this position ensures efficient and effective departmental operations, including department quality control and compliance adherence. The Manager, Laboratory Services also manages and oversees personnel, coordinates services with reference laboratories and vendors, and collaborates with other laboratories and departments to provide high quality integrated patient care. Further, the incumbent oversees the development of various monthly and quarterly reports and actively improves the functions of the laboratory services.

  • Manages teams of phlebotomists responsible for collecting blood samples and performing basic tests and laboratory procedures.
  • Communicates and disseminates general information and policy or procedure changes to personnel.
  • Ensures the process of drawing blood is performed according to safety and compliance standards and assures that the verification of patient or donor identification is accurately recorded.
  • Ensures that the proper equipment is in place for the drawing of blood.
  • Monitors equipment performance, diagnoses instrument problems and malfunctions, and makes repairs or initiates service requests.
  • Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.
  • Investigates and resolves problems concerning patient testing and procedures.
  • Assists with interviewing and selecting new staff.
  • Participates in the formal progressive disciplinary process.
  • Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.
  • Participates in the design and implementation of new procedures and instrumentation.
  • Monitors quality control and assurance, and proficiency testing, and implements corrective actions.
  • Coordinates and participates in continuing education activities and events.
  • Monitors employee compliance with approved regulatory and departmental guidelines.
  • Assists in developing the strategic goals and objectives for the section.
  • Develops, implements, and evaluates training programs.
  • Assists with the development of competency assessment tools.
  • Participates in the review, revision, and implementation of standard operating procedures.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.
  • Incumbent collaborates with external laboratories, study sponsors and coordinating sites to ensure appropriate laboratory specimen handling, processing, shipping, and compliance with all protocol-required laboratory functions.
  • The laboratory services manager also oversees the development of various monthly and quarterly reports.
  • An expected function of this position is to actively improves the functions of the laboratory services within the clinical research unit in collaboration with the Program Manager and Principal Investigator.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

  • Bachelor's degree in relevant field
  • Certification in relevant specialty or field
  • Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:
  • Knowledge of business and management principles
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

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