IT TECHNICIAN - HELP DESK & AV SUPPORT at Southwest Research Institute in San Antonio, Texas

Posted in Other 13 days ago.

Job Description:

Job Summary:
Experience in supporting desktop computers and laptops, both in person and/or with remote access Experience in supporting Windows 10 operating system. Experience in supporting software in a Enterprise environment. List of Applications, but not limited to, Microsoft Office, Adobe Acrobat, Adobe Reader, all major web browsers, printing. Experience in Mac OS, and iOS, a plus Experience in applications and settings for Android and Apple phones a plus. Strong understanding of network protocols/services and network infrastructures. Excellent inter-personal and customer service skills including the ability to work with individuals at all levels of the organization. Strong analytical and problem solving skills.

Ability to effectively prioritize and execute tasks in a high ticket volume environment Ability to independently set priorities and meet deadlines; a self-starter.

Special Considerations:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen.