Senior Facility Manager at Newmark Knight Frank in Boca Raton, Florida

Posted in Telecommunications 11 days ago.

Type: Full-Time

Job Description:


About Newmark (Nasdaq: NMRK)

Newmark Group, Inc., together with its subsidiaries (“Newmark”), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit or follow @newmark


Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents.


Responsible for planning, organizing, and directing the development and implementation of those policies, procedures and programs necessary to maximize the value of a corporate client’s investment in an office and industrial properties or portfolio, and controlling the activities of the client’s facility or portfolio so as to optimize the utilization of all resources under his/her control. Participate in formulation and execution of client’s corporate real estate objectives, policies and plans as they pertain to the facility or portfolio operations and compliance with the client’s Master Service Agreement.


  • Direct and oversee maintenance programs relating to the interior and exterior condition and appearance consistent with owner objectives. Communicate with staff to obtain input and recommendations that ensure operational and quality standards are maintained.

  • Supervise staff to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the Company and the client. Prepare and conduct the performance reviews and make salary recommendations for all direct reports. As appropriate, review and approve staff performance reports.

  • Review the portfolio’s performance on a continuing basis and establish proper measures of performance in accordance with established metrics and in compliance with the terms of the Management Agreement. Provide monthly operating report detailing current assessment of facility management performance - portfolio performance, budget variances and continuing operating initiatives.

  • Assist the client in the preparation of long-term strategy programs by continually seeking creative methods to increase portfolio operating efficiencies, decrease operating costs, drive cost savings and cost avoidance opportunities and provide an enhanced real estate environment for corporate client.

  • Formulate and implement fiscal operating and capital budgets for each facility within client’s real estate portfolio. Work with NKF Client Accounting to monitor proper accounting procedures and approve portfolio operating expense activity.

  • Oversee the selection of contract services, vendor negotiation of service agreements and monitor vendor performance, including mail service, reprographics, copier and print services to assure full compliance with standards established within the service agreement.

  • Facilitate and partner with respective business units to achieve short and long-term space planning strategies; to include space management, planning and moves.

  • On-site point of contact for Property Risk Inspections.

  • Prepare Conference Center requirements to include scheduling, set up and tear down, catering, A/V equipment and video.

  • Develop and enforce Environment, Health and Safety and Emergency Preparedness Plan.

  • When necessary, work with leasing agent to ensure operations and capital plans support leasing program.

  • Oversee the review, design, bidding and construction of all repairs and capital improvements.

  • Collaborate with site teams and client on Green Initiatives.

  • Perform site inspections of assigned properties and coordinate action plans with on-site teams to resolve non-compliance items.

  • Oversee furniture and warehouse services.


  • Bachelor’s degree in business administration or a real estate related field

  • CPM and/or RPA designation

  • Minimum 7-10 years previous experience in property and/or facility management

  • Excellent human relations, written and verbal communication skills

  • Good negotiating and communication skills, ability to perceive problems and react quickly to effect solutions

  • Strong planning and organizational skills

  • Strong supervisory skills

  • May perform other duties as assigned 

WORKING CONDITIONSNormal working conditions with the absence of disagreeable elements

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.