Intrado is a global disrupter of the digital communications space. Intrado is a thought leader in building new technologies to help our clients adapt to digital transformation in communication. We help our clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions. For 30 years, Intrado has provided reliable, high-quality, voice and data services. Intrado has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
Intrado Digital Media has a Sr Account Executive job opening on our new logo enterprise team. Candidates with Video, Webcasting, Virtual Events and Live Streaming sales will be highly considered. Digital Media advances the way companies communicate with their employees, customers, investors and the public. We are proud to power mission critical communications such as marketing webinars, virtual events, product launches, employee town halls and investor days. We provide an entire suite of services such as webcasting, online events, press release distribution, audio, video & web conferencing, media monitoring, OTT, corporate websites and investor relations.
The Sr Account Executive will be responsible for new logo acquisitions on the enterprise level and will follow the sales process from beginning to end while supporting corporate and departmental goals and values and participating in the activities related to problem resolution. The Sr Account Executive will establish an excellent working relationship with clients and continuously strive to improve the business relationship and overall level of service. The Sr Account Executive can be office based in our Boston, NYC, Chicago, San Francisco or El Segundo office.
MAJOR JOB ACCOUNTABILITIES
Sales Functions - Responsible for continual prospecting activities to include significant efforts in cold calling new sales leads for assigned business services following the sales process from beginning to end while supporting corporate and departmental goals and values
•Qualify new business prospects by determining if the prospect matches company services and qualifications, outlining opportunities and benefits of pursuing relationships •Support sales activities such as RFPs and the development of their responses, proposal development and delivery of proposal presentations and materials for existing and new clients •Participate in on-site client visits, accompanying staff on sales calls to client sites and review and approve selected client communications (e.g., major proposals, direct mail copy, problem resolution correspondence, etc.) as required •Identify prospect's current experience with telecommunications services and awareness of products, applications and services to assist in determining level of interest •Participate in annual trade shows ensuring the Company is represented in a way that will produce the greatest returns and project an image consistent with corporate objectives
Client Relations - Establish an excellent working relationship with clients, continuously striving to improve the business relationship and overall level of service •Ensure the unique needs of the client are understood and identify improvements needed to enhance business relationships, increase revenue, and exceed the client's expectations •Perform quality review of services provided; review trends and customer complaints to evaluate efficiency of workflow and current methods and procedures •Provide input and perimeters to ensure customer surveys are effective and useful as required
Education: Bachelor's degree from an accredited college or university with major coursework in business, information technology, or a related field
Experience: 5 - 7 years of experience in a sales role, specifically selling into new accounts Knowledge, Skills, and Abilities • Required experience prospecting and closing net new deals • Prior professional experience working with minimal supervision • Self-starter with excellent time-management skills • Superior relationship management and interpersonal skills • Excellent written and oral communication skills; experience delivering compelling presentations to large audiences • Willingness to travel within assigned territory, on short notice, as needed
Intrado is connecting people and ideas. We are delivering on their potential. We are improving the way we work and live.
At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.